Client Experience Manager

7 days ago


Copenhagen, Copenhagen, Denmark Saxo Group Full time

We are Saxo Group, a global leader in online trading and investment platforms. We aim to deliver exceptional user experiences and enable people to achieve their financial aspirations. We are seeking a skilled Commercial Business Analyst with expertise in financial reporting systems, trading, client reporting, or account management.

This role involves working with a talented team of professionals who are passionate about delivering high-quality products and services. You will contribute to shaping the company's product roadmap and user experience within commercial product management and client experiences.

Your responsibilities will include overseeing the creation and maintenance of critical documentation, analyzing market data and feedback, collaborating with design teams on prototyping, defining specifications, and working closely with IT developers to manage implementations. You will analyze current reporting processes to identify areas for improvement or automation.

As a Commercial Business Analyst at Saxo Group, you will be responsible for driving improvements in how data is gathered, processed, and reported to increase efficiency and performance. You will also monitor the performance of reporting systems and provide recommendations for upgrades or optimizations.

We strive to create an inclusive environment where everyone has the opportunity to grow and succeed.



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