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Client Services Manager

1 month ago

Copenhagen, Copenhagen, Denmark Euronext Full time
Client Services Manager

Are you passionate about providing exceptional support to clients in the financial industry? Do you have a knack for resolving complex issues and improving processes? We're seeking a highly skilled Client Services Manager to join our Nordic Client Services team in Copenhagen.

About the Role

As a Client Services Manager, you will be the first point of contact for non-assigned clients, providing operational support and resolving issues in a timely and professional manner. You will work closely with internal teams to ensure seamless communication and collaboration.

Key Responsibilities
  • Manage client queries and issues, ensuring timely and effective resolution
  • Collaborate with internal teams to identify and implement process improvements
  • Analyze query statistics to identify trends and areas for optimization
  • Develop and maintain strong relationships with clients and internal stakeholders
Requirements
  • Fluency in Danish and English, with a strong understanding of Norwegian
  • Experience in a similar role or support function, preferably in the financial industry
  • Strong communication and problem-solving skills, with a focus on customer satisfaction
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

As a Client Services Manager at Euronext, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the growth and success of our organization. We offer a competitive salary, excellent benefits, and a dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional client service and have a strong desire to grow and develop your career, we encourage you to apply.