Technical Client Manager

2 weeks ago

Copenhagen, Copenhagen, Denmark TradeDoubler Full time

Key Responsibilities:


As a Technical Client Manager at Tradedoubler, you will be responsible for delivering high-quality technical support to clients, ensuring efficient and timely implementation of our solutions. You will work closely with clients to understand their technical requirements and provide expert guidance to resolve any issues that may arise.


Main Accountabilities:



  • Manage the Tradedoubler affiliate platform on behalf of our advertisers, ensuring seamless integration and optimal performance.
  • Provide technical support to clients and colleagues, resolving queries and issues promptly and professionally.
  • Maintain continuous contact with clients to understand their evolving needs and provide solutions to drive their business growth.
  • Collaborate with the sales team to provide technical expertise and support during meetings and calls.
  • Stay up-to-date with market trends and changes, applying this knowledge to improve our services and solutions.
  • Document client progress and any relevant changes, ensuring accurate records and insights.
  • Work closely with the team to leverage their expertise and provide innovative solutions to clients.
  • Communicate key client information to stakeholders, ensuring seamless collaboration and alignment.
  • Liaise with Technical Customer Executives and Managers of other Tradedoubler offices to drive cross-functional collaboration.

Your Profile:


You are a results-driven professional with strong technical knowledge, troubleshooting skills, and a commercial mindset. You excel at communicating complex technical concepts to non-technical audiences and thrives in a team environment, motivating others and leading by example. You possess excellent communication, presentation, and interpersonal skills, with the ability to prioritize tasks and handle pressure.


Requirements:



  • University degree in Computing, IT, or software programming, or equivalent experience.
  • Ability to grasp technical concepts, including HTML, JavaScript, Restful APIs, XML, and programming languages.
  • Strong written and spoken communication skills.
  • Experience in client support/customer service environment, preferably in a technical role.
  • Solutions-oriented with exceptional problem-solving skills.
  • Professional approach, results-driven, and attention to detail.
  • Excellent team player with a customer-centric mindset.

About Us:


Tradedoubler is a leading international performance marketing company, delivering results through expertise, high-quality traffic, and technology. We bring advertisers and publishers together worldwide, supporting their growth across all performance marketing channels. With over 2,000 brands and 180,000 publishers, we offer a comprehensive range of solutions, including affiliate marketing, influencer marketing, app marketing, and lead generation.


Why Us:


Working at Tradedoubler is stimulating, challenging, and fun. We pride ourselves on offering an environment where everyone can contribute and make a difference to our success. As an international company with offices in 15 European countries and a presence in Singapore, we value cultural diversity, creativity, and idea sharing. We care about our employees and offer competitive salaries and benefits, as well as opportunities for growth and development.

  • Technical Client Manager

    1 month ago

    Copenhagen, Copenhagen, Denmark TradeDoubler Full time

    About the RoleWe are seeking a highly skilled Technical Client Manager to join our team at Tradedoubler. As a Technical Client Manager, you will be responsible for delivering exceptional technical support to our clients, ensuring their success with our products and services.Main ResponsibilitiesManage the Tradedoubler affiliate platform on behalf of our...

  • PC Technical Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Job DescriptionA Technical Representative for PC at IBM Client Innovation Center is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation for quality service and this role ensures we continue to deliver on that promise. If you enjoy helping...

  • Technical Operations Manager

    4 weeks ago

    Copenhagen, Copenhagen, Denmark EcoPlanet Green Operations GmbH Full time

    Job Title: Technical Operations ManagerCBRE Global Workplace Solutions is a leading provider of integrated real estate, facilities, and technology solutions. As a dedicated business line within CBRE, GWS is committed to delivering exceptional service and solving complex challenges in the real estate lifecycle.We offer our employees a dynamic and supportive...

  • Technical Manager Coastal Engineering Expert

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Ramboll Group AS Full time

    About the RoleWe are seeking a highly experienced Technical Manager to lead our Coastal Engineering team in delivering innovative and sustainable solutions for our clients. As a key member of our team, you will be responsible for driving the development and implementation of our coastal engineering strategy, focusing on resilience, renewables, and...

  • Technical Marketing Automation Specialist

    7 days ago

    Copenhagen, Copenhagen, Denmark Wunderman Full time

    Unlock Personalized Customer ExperiencesWe are seeking a highly skilled Technical Marketing Automation Specialist to join our team. As a key member of our marketing operations team, you will be responsible for driving the successful adoption of our Catalyst tools across our client base.About the RoleIn this role, you will collaborate with cross-functional...

  • Client Services Manager

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Euronext Full time

    Client Services Manager - Nordic OperationsEuronext is seeking a Client Services Manager to join our Nordic Business Operations team in Copenhagen. As a key member of our team, you will be responsible for providing exceptional client service and support to our Nordic clients.Key Responsibilities:Manage client queries and issues in a timely and professional...

  • Client Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark TwentyThree Full time

    We are seeking a highly motivated and detail-oriented Client Specialist to join our team part-time. As a Client Specialist at TwentyThree, you will be crucial in delivering exceptional service and support to our clients. With over 1 million videos on our platform and even more plays, we are scaling quickly and looking for individuals passionate about...

  • Technical Product Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Agillic Ltd. Full time

    About the RoleThe Technical Product Specialist is a key member of our support team, responsible for providing expert guidance and support to our clients and partners regarding the Agillic Platform. This includes troubleshooting, technical investigation, and best practice recommendations to ensure seamless platform functionality.Act as a supporting role for...

  • Strategic Client Re-engagement Manager

    4 weeks ago

    Copenhagen, Copenhagen, Denmark GfK Full time

    About the RoleThe Strategic Client Re-engagement Manager will play a key role in re-establishing strong relationships with blue-chip clients who have previously engaged with our products and services or partnered with our competition. This role requires a deep understanding of client needs, exceptional relationship-building skills, and a proactive approach...

  • Strategic Client Re-engagement Manager

    2 weeks ago

    Copenhagen, Copenhagen, Denmark GfK Full time

    Job Description:The Win Back Manager plays a crucial role in re-establishing relationships with blue-chip clients who have previously engaged with our products and services or partnered with our competitors.Key Responsibilities:Identify and engage with key decision-makers and influencers within blue-chip client organizations to understand their reasons for...

  • Technical Solutions Architect

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Ramboll Group Full time

    About the RoleWe are seeking a highly experienced Technical Solutions Architect to join our team at Ramboll Group. As a key member of our Energy Transition Department, you will play a crucial role in developing and delivering innovative technical solutions for our clients.Key ResponsibilitiesEstablish technical scope and strategy for delivery models and...

  • Client Director

    2 weeks ago

    Copenhagen, Copenhagen, Denmark DK001 Marsh AS Full time

    About the Role:DK001 Marsh A/S is seeking an experienced Client Executive to join our dynamic Renewable Energy team in Denmark. As a Client Executive, you will be responsible for supporting our renewable energy clients, providing risk management expertise and advisory services, and staying up-to-date with industry trends, regulations, and best practices.Key...

  • Client Services Manager

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Euronext Full time

    Role OverviewWe are seeking a highly skilled Client Services Manager to join our Nordic Business Operations division in Copenhagen. As a key member of our team, you will be responsible for providing exceptional operational support to our clients, ensuring seamless transactions and fostering strong relationships.Key ResponsibilitiesManage client queries and...

  • Technical Product Specialist

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Agillic Full time

    About the RoleThe Technical Product Specialist is a key member of our team, responsible for providing exceptional support to our clients and partners. This includes troubleshooting, technical investigation, and best practice recommendations to ensure the Agillic Platform meets their needs.Act as a supporting role for Agillic's clients and partners, answering...

  • z Solutions Architect

    4 weeks ago

    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    About the RoleWe are seeking a highly skilled z Solutions Architect to join our team at the IBM Client Innovation Center in Copenhagen, Denmark. As a key member of our infrastructure team, you will be responsible for designing and implementing innovative solutions for our clients using IBM z Systems technology.Key ResponsibilitiesProvide expert technical...

  • Platform Engineer

    2 weeks ago

    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Job Title: Platform Engineer – Client EngineeringAbout the RoleAs a Platform Engineer within IBM Client Innovation Center, you will play a key role in delivering unique client co-creation experiences to accelerate their transformation. You will be involved in all aspects of integrated solutions, from identifying requirements to making technical decisions...

  • Onsite Technical Support Representative

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Avature Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team in Copenhagen, Denmark. As a key member of our customer support network, you will provide technical assistance to internal and external clients in over 75 countries.Key Responsibilities:Provide exceptional customer service to a diverse range of clients.Manage client workflows and...

  • Technical Solutions Architect

    2 weeks ago

    Copenhagen, Copenhagen, Denmark DKES Enterprise Services Denmark ApS Full time

    About the RoleThe Manager Solution Architect will lead the development of competitive solutions for DXC clients in Denmark. This role is responsible for designing and delivering profitable solutions that meet business objectives. A strong understanding of sales and delivery is required, as well as technical expertise in application services.Main...

  • Global Infrastructure Architect Specialist

    16 hours ago

    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    As a Solutions Architect, you'll be at the forefront of delivering exceptional services for our esteemed clients at the IBM Client Innovation Center in Copenhagen. You will work closely with clients and sellers to craft innovative solutions that meet their business objectives, leveraging your expertise in infrastructure design and deployment.The role...

  • Platform Engineer – Digital Transformation Specialist

    16 hours ago

    Copenhagen, Copenhagen, Denmark IBM Client Innovation Center Full time

    Unlocking Business Potential with Hybrid Cloud and AIAs a Platform Engineer within IBM Client Innovation Center, you will play a pivotal role in delivering innovative client co-creation experiences that accelerate their transformation. You will be part of a multi-disciplinary team that combines the brightest minds in architecture, AI engineering, design, and...