Inland Operation Team Leader

1 month ago


Copenhagen, Copenhagen, Denmark Maersk Full time
Job Description

The Inland Operation Team Leader will be responsible for ensuring the efficient and effective operational delivery of project cargo accounts in South Vietnam.

This role involves coordinating with various stakeholders to ensure timely shipments, managing service performance, and developing action plans to improve operations. Key responsibilities include:

  • Proper coordination with customers and internal teams to arrange services on schedule.
  • Handling daily operations for current and new accounts.
  • Able to take ownership of issues and perform problem resolution to customer satisfaction.
  • Ensuring compliance to internal and external audit controls and delivering operational KPIs.
  • Driving operational excellence through KPI measurement and analysis.

Required skills and qualifications include:

  • More than 3 years related working experience in Import-Export Operation, especially in Trucking & Customs Operation Services.
  • Knowledge & Experience in customs formalities operations & transportation handling: container pick up/drop off, data entry in VNACCS, customs liquidation, HS code classification, price's evaluation.
  • Excellent customer services skills/experiences.
  • Good command of spoken and written English, Chinese.
  • Efficient claim handling skills.
  • Discipline and good interpersonal skill.

Estimated salary range is around $60,000 - $80,000 per year, depending on location and experience. Maersk offers a competitive compensation package including benefits such as health insurance, retirement plan, and paid time off. We are an equal opportunities employer and welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.



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