Data Center Critical Environment Technician Lead

1 month ago


Copenhagen, Copenhagen, Denmark Microsoft Full time
Overview

At Microsoft, we're committed to fostering an inclusive work environment where every employee can thrive and make a positive impact on our culture. We're seeking a highly skilled Data Center Critical Environment Technician Manager to join our Cloud Operations & Innovation (CO+I) team.

Job Summary

This is a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a CO+I CE Technician Manager, you'll be responsible for leading a team of subject matter experts in managing a large global portfolio of over 200 datacenters in 32 countries and millions of servers. Your team will support services for over 1 billion customers and 20 million businesses in over 90 countries worldwide.

Responsibilities
  • Lead a team of critical services professionals in delivering high availability assembly, manufacturing, and critical infrastructure environments.
  • Develop and implement strategies to ensure the 24/7 365 shift rota plan is updated and the site is covered 24/7 365.
  • Guide, oversee, and perform various types of maintenance and repairs following methods of procedure (MOPs) and standard operating procedures (SOPs).
  • Monitor performance of maintenance and operations utilizing telemetry, control systems, and CMMS.
  • Enhance, develop new, or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs).
  • Proactively ensure safety and security requirements are followed and met for the work of themselves and others.
Requirements
  • Extensive experience in critical services work/applied learning experience.
  • Proven people management experience.
  • Proficient in written and oral English communication to support regional and global teams.
What We Offer
  • Industry leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.


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