Driving School Support Manager

2 days ago


Copenhagen, Copenhagen, Denmark streamways GmbH Full time

Elevate your career by joining a fast-paced tech startup revolutionizing the driving school industry in Germany and beyond.

About Us

streamways GmbH is a young, dynamic team of around 10 employees working flexibly and remotely across Denmark, Germany, and beyond. We offer a motivating work environment with flat hierarchies and open communication culture.

As a key player in our Customer Success Team, you will contribute to driving customer satisfaction and adoption of our innovative software solution.

Your Role

As a Customer Success Manager, you will be responsible for:

  1. Providing comprehensive support and consultation to our customers.
  2. Onboarding new customers and helping them get started with our software.
  3. Managing our customer service and support system using Freshdesk.
  4. Actively supporting the sales team and assisting in closing deals with interested driving schools.
  5. Working closely with sales, product development, and marketing teams.

You will have the opportunity to grow professionally in a rapidly expanding company with a unique corporate culture.

About You
  • A degree in business, marketing, or a comparable qualification.
  • First experience in customer service, sales, marketing, or account management.
  • Strong communication skills and a customer-first mindset.
  • A problem-solving approach with a proactive attitude.
  • Technical affinity and experience with CRM and support tools (Freshdesk and Pipedrive are a plus).
  • Analytical skills to evaluate and interpret customer feedback.


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