Software Customer Advocate

4 days ago


Copenhagen, Copenhagen, Denmark streamways GmbH Full time

Take on a challenging role at streamways GmbH, a fast-growing tech startup transforming the driving school industry with innovative software solutions.

About the Company

Our platform provides driving schools with everything they need for digital success – from learner driver apps to ERP software solutions. We are looking for a talented individual to join our dynamic Customer Success Team.

As a Customer Success Manager, you will be the primary contact for our customers, guiding them through the entire customer journey. Your responsibilities will include:

Your Responsibilities
  1. Developing strong relationships with customers and providing tailored solutions.
  2. Conducting thorough onboarding processes, ensuring customers get the most out of our software.
  3. Maintaining accurate records of customer interactions using Freshdesk.
  4. Collaborating with cross-functional teams to drive customer success and adoption.
  5. Analyzing customer feedback and identifying areas for improvement.

We value adaptability, technical affinity, and strong communication skills in our ideal candidate.

About You
  • A degree in business, marketing, or a comparable qualification.
  • First experience in customer service, sales, marketing, or account management.
  • Technical affinity and experience with CRM and support tools (Freshdesk and Pipedrive are a plus).
  • Fluent German and English skills for daily communication.


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