Service Delivery Lead

2 weeks ago


Copenhagen, Copenhagen, Denmark NKT AS Full time

Service Delivery Lead

We are seeking a highly skilled Service Delivery Lead to join our Digital Solutions Team in Cologne. In this role, you will be responsible for analyzing business requirements, coordinating with the IT organization, and ensuring that agreed-upon scopes are fulfilled.

Key Responsibilities:

  • Analyze business requirements and translate them into actionable plans
  • Coordinate with the IT organization to ensure successful project delivery
  • Manage software solution design, build, and operation for assigned business units
  • Budget responsibility for IT services within scope of application
  • Provide best practice input to fundamental decisions on tool setup and operating model
  • Manage integrations with NKT's IT landscape
  • Interact regularly with suppliers and end-users to shape product roadmaps according to NKT's requirements

About You

To succeed in this role, you should have:

  • Relevant studies or comparable qualification
  • At least 5 years of professional experience in IT project management
  • Knowledge of construction or construction processes desirable
  • Service-oriented thinking with proven dialogue with end-user communities
  • Ability to interact with IT organizations, management, key stakeholders, and end-users at all levels
  • Language skills: English (mandatory), German (optional), Swedish (optional)

About NKT A/S

NKT A/S is a leading company in the energy transition, connecting a greener world through high-quality power cable technology. We contribute to sustainable energy transmission and take center stage as the world moves towards green energy.

What We Offer

  • 30 days of vacation
  • Attractive working time models (e.g., flextime and remote work)
  • Subsidized canteen
  • Further training opportunities
  • Benefits through corporate benefits program
  • Free parking or good public transportation connections
  • Company doctor (various health prevention offers)

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