Customer Relations Manager Trainee Opportunity at IKEA

6 days ago


Taastrup, Høje-Taastrup Kommune, Denmark IKEA AS Full time

At IKEA A/S, we're seeking a highly motivated and ambitious Customer Relations Manager Trainee to join our dynamic team.

About the Role:

We're looking for an exceptional individual who is passionate about leadership development and customer-centricity. As a Customer Relations Manager Trainee, you'll be responsible for developing your skills in leadership, communication, and problem-solving while contributing to the success of our Returns, Goods Delivery, and Service departments in Customer Relations.

Your Key Responsibilities:

  • Develop your leadership style and learn how to give and take responsibility
  • Gain insight and skills needed to lead and manage a department through a series of training modules and on-the-job experience
  • Work alongside colleagues in the department to develop your knowledge and skills

About the Training Program:

The 18-month leadership trainee program will provide you with a comprehensive learning experience, including coaching, development conversations, and handling difficult conversations. You'll also have the opportunity to learn about recruitment, budgeting, and workforce planning.

What We Offer:

  • A competitive salary based on qualifications (approximately $55,000 per year)
  • A rotating shift schedule with some influence over working hours according to business needs
  • Working hours between 07:00 and 22:00, with 2 evenings per week and every other weekend
  • Many employee benefits, including pension, health insurance, massage program, canteen service, staff discount, access to Logbuy, annual bonus, and more

About Us:

We're a diverse and welcoming team that values real people and their talents. We believe that everyone deserves equal opportunities for growth and development. If you're eager to learn, grow, and contribute to our mission, we encourage you to apply.



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