Customer Service Ambassador for Maritime Freight Operations
3 weeks ago
About the Role
At Kommunikationsforum, we are seeking a highly skilled Customer Service Ambassador to join our team. This is an exciting opportunity to work in a vital sector with real-world impact and make a tangible difference in our operations.
Key Responsibilities:
- Liaise with stakeholders including freight customers, customs officials, and vessel crews to ensure coordinated operations.
- Facilitate the check-in of drivers aboard our ferries, ensuring a seamless boarding process.
- Create and manage essential customs clearance documents in compliance with international trade regulations.
- Handle bookings and maintain accurate records.
Requirements:
- Exceptional communication skills with the ability to collaborate effectively.
- Detail-oriented with a knack for problem-solving.
- Proactive and eager to take on new challenges.
The Ideal Candidate:
- Currently enrolled in a higher education program (related to Logistics, Maritime Studies, or Business Administration is a plus).
- Strong organizational skills and a methodical approach to work.
- A genuine interest in the maritime industry and customer service excellence.
- Fluency in Danish and English.
Growth Opportunities:
- Exposure to diverse roles and departments within the maritime industry.
- A supportive team that values initiative and development.
Estimated Salary: 50,000 - 60,000 DKK per annum, depending on experience and qualifications.
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