Current jobs related to Director of Client Success - Copenhagen, Copenhagen - Frankly

  • Client Director

    3 weeks ago

    Copenhagen, Copenhagen, Denmark TCC Global N.V Full time

    Job title: Client DirectorSalary: Competitive + Annual BonusLocation: DenmarkWorking model: HybridPrimary Purpose & Scope:At TCC Global, we are passionate about crafting innovative loyalty marketing solutions that elevate customer engagement and strengthen brand loyalty for some of the world's leading retailers. We are seeking a dynamic and experienced...

  • Client Director

    7 days ago

    Copenhagen, Copenhagen, Denmark TCC Global N.V Full time

    Job title : Client Director Salary : Competitive + Annual Bonus Location : Denmark Working model: Hybrid Primary Purpose & Scope: At TCC Global, we are passionate about crafting innovative loyalty marketing solutions that elevate customer engagement and strengthen brand loyalty for some of the world's leading retailers. We are seeking a dynamic and...

  • Client Success Strategist

    5 days ago

    Copenhagen, Copenhagen, Denmark Group M Worldwide Inc. Full time

    About the PositionWe are looking for an ambitious and curious person who is able to independently drive a large client within the Nordic market together with a Client Director and work with marketing and media plans across all activities with a digital focus.You will be working closely together with media planners and specialists from all departments of...

  • Director of Client Success and Growth

    1 day ago

    Copenhagen, Copenhagen, Denmark IQVIA LLC Full time

    **Leadership Opportunity**We are seeking an experienced leader to join our team as a Senior Manager of Key Accounts. This role requires a strong background in life sciences and experience in managing high-quality departments or core teams. The successful candidate will be responsible for leading key client relationships, developing strategies aligned with...

  • Client Relationship Director

    7 days ago

    Copenhagen, Copenhagen, Denmark BATES VML Full time

    Job DescriptionWe are seeking a highly skilled Account Director to join our team.The ideal candidate will have experience in sales and business development, as well as excellent communication and leadership skills.The Account Director will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities,...

  • Client Director

    4 weeks ago

    Copenhagen, Copenhagen, Denmark Frankly Full time

    Frankly Copenhagen, Capital Region of Denmark, DenmarkClient Director - EuropeAre you our new Client Director - Europe?The Client Director for Europe will play a pivotal role in driving the growth and retention of a portfolio of our European HQ clients, who are predominantly large multi-nationals within the Industrials, Healthcare and Financial Services...

  • Client Success Director – Business Travel

    4 days ago

    Copenhagen, Copenhagen, Denmark The HubDanske Bank Full time

    Job OverviewThis is an exciting opportunity to join our team as a Senior Account Manager, focusing on business travel operations and client success. As a key member of our team, you will be responsible for driving the growth and success of our clients' travel programs.Key Responsibilities:Owning the client lifecycle, including onboarding, implementation,...

  • Client Success Director

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Responsive AS Full time

    Key ResponsibilitiesLead cross-functional teams to deliver world-class projects, leveraging your expertise in commercial excellence and digital transformation.Develop and maintain strong relationships with clients, stakeholders, and team members, ensuring seamless project execution and stakeholder satisfaction.Identify and capitalize on new opportunities for...

  • Client Success Strategist

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Corpay Full time

    About the RoleWe are seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, driving retention and revenue growth across your portfolio of customers.Responsibilities:Act as primary point of contact for DK customers, providing exceptional...

  • Client Success Manager

    2 weeks ago

    Copenhagen, Copenhagen, Denmark Dept Digital Marketing ApS Full time

    Key Responsibilities\The Client Success Manager will be responsible for ensuring the successful delivery of campaigns and managing client relationships. You will work closely with our account management and creative teams to understand client needs and goals, and then develop effective media plans to meet those objectives.\As a member of our team, you will...

Director of Client Success

3 weeks ago

Copenhagen, Copenhagen, Denmark Frankly Full time

About the Position:

We are seeking a seasoned Director of Client Success to drive revenue growth and client satisfaction across our European portfolio.

As a key member of our team, you will be responsible for leading our European business expansion efforts, collaborating closely with the commercial team to identify new business opportunities, develop and execute account plans, and build strong relationships with senior business leaders.

Your expertise in client management, sector understanding, and commercial acumen will enable you to effectively communicate our value proposition and drive sales growth.

Responsibilities include:

  1. Business Development: Collaborate with the commercial team to follow up on potential client leads, secure new clients, and contribute to pitch proposals and presentations.
  2. Client Relationship Management: Proactively manage client satisfaction, retention, and account growth, delivering beyond expectations and confidently engaging with senior business leaders.
  3. Strategic Account Planning: Develop and implement comprehensive account plans that drive revenue growth and align with client objectives and company goals.
  4. Revenue Management: Monitor and report on revenue streams from managed clients, ensuring targets are met and identifying opportunities for growth.
  5. Cross-Functional Collaboration: Work with teams across Frankly to deliver tailored solutions that enhance client engagement and satisfaction.
  6. Market Intelligence: Stay abreast of market trends and competitor activities to inform strategies and enhance our competitive position.

Requirements:

  • Client Management Experience: Demonstrable experience managing a portfolio of clients successfully, ideally within an agency/consultancy or large complex corporate.
  • Sector Understanding: Experience in how large multi-nations operate, particularly across B2B sectors.
  • Commercial Acumen: Strong communication skills, fluent English, and ability to present to senior leaders confidently.
  • Tenacious and Team Player: Tenacious, with a fair degree of hustle, and a natural interest in the wider business ecosystem.

Benefits:

  1. Dynamic Work Environment: Flexible work schedule and remote working opportunities.
  2. Professional Development: Opportunities for growth and development within a dynamic and inclusive team.