E-commerce and Customer Experience Manager

5 days ago


Copenhagen, Copenhagen, Denmark Kommunikationsforum Full time
About This Role

This position offers a unique opportunity to be part of a talented, energetic, and fun-loving digital tribe from diverse nationalities. As a valued member of our team, you will have the chance to develop your skills in digital communications, content maintenance, and publication, as well as translation management.

Responsibilities
  • Governance of DFDS' marketing automation tool (Iterable).
  • Coordinating and assisting with Marketing Automation strategy and roadmap.
  • Content management using Contentful and becoming a CMS superuser.
  • Assisting the Engagement Services team with tasks such as localization, analytics, SEO, local marketing, and CRM/CDP data maintenance.
Your Background
  • Experience working with marketing automation tools, particularly Iterable.
  • Proficiency in writing and publishing content using a CMS or blogging platform like WordPress, Joomla, or Squarespace.
  • Familiarity with Adobe Creative Suite, Google Analytics, CRM systems like Segment, and SEO principles.
  • Strong communication, editing, and writing skills.
  • Fluency in English, with fluency in other European languages a plus.


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