Cybersecurity Service Manager
4 hours ago
About TRUESEC AB
We are a leading cybersecurity company driven by one single purpose: Creating safety and sustainability in a digital world.
Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.
Today, we employ around 300 employees – and as cybercrime grows, we need to grow.
As a Service Delivery Manager at TRUESEC AB, you will be part of this journey and contribute to our mission of making the world a safer place.
Job Description:
You will be responsible for managing the end-to-end service delivery lifecycle, collaborating with cross-functional teams, and ensuring customer satisfaction.
Key responsibilities include:
- Managing monthly operational meetings with customers to present regular updates on service delivery performance.
- Overseeing the delivery of cybersecurity services to clients, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
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