Cybersecurity Service Manager

4 hours ago


Copenhagen, Copenhagen, Denmark TRUESEC AB Full time

About TRUESEC AB

We are a leading cybersecurity company driven by one single purpose: Creating safety and sustainability in a digital world.

Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 300 employees – and as cybercrime grows, we need to grow.

As a Service Delivery Manager at TRUESEC AB, you will be part of this journey and contribute to our mission of making the world a safer place.

Job Description:

You will be responsible for managing the end-to-end service delivery lifecycle, collaborating with cross-functional teams, and ensuring customer satisfaction.

Key responsibilities include:

  1. Managing monthly operational meetings with customers to present regular updates on service delivery performance.
  2. Overseeing the delivery of cybersecurity services to clients, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).


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