Operational Improvement Manager

3 days ago


Copenhagen, Copenhagen, Denmark Danske Bank Full time

We are looking for a talented Senior Business Analyst to join our Credit Analytics Transformation Anchoring team. The team consists of highly skilled professionals located in both Copenhagen and Vilnius, responsible for the implementation of all the new IRB models being developed in the programme.

The position requires someone with excellent interpersonal skills and ability to communicate credibly with senior management. You should be able to quickly create an overview and identify gaps for complex problem solving. Your background in credit adjacent functions or experience from similar positions within development projects and process changes is valuable.

You will have a wide range of tasks, which include:

  • Analysing complex issues to find solutions for the impacted business processes from both a technical and organisational perspective in collaboration with the Risk Tribe (IT) and other business areas.
  • Supporting model development and application streams on business and process requirements for the applications towards the FSA.
  • Ensuring actions are taken regarding operational implications for credit decisions, impairments and capital allocation.
  • Stakeholder management & creation of communication plan for both strategic and operational business impact to ensure the organisation is sufficiently prepared for the implemented changes and implications for their processes.
  • Planning change management, including training material and training plan for impacted users in collaboration with the impacted business areas.
  • Ensuring implementation risk assessments are being conducted.
  • Creating, maintaining and reporting/tracking progress on an implementation plan.


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