IT Technical Support Specialist
5 days ago
About Damco Spain SL, a leading global container terminal operator
We are currently seeking a highly skilled and motivated Onsite IT Solutions Professional to join our team in Aarhus.
This role will play a vital part in ensuring the smooth operation of our IT infrastructure and providing top-notch support to our colleagues across the globe.
The ideal candidate should have excellent technical knowledge, outstanding problem-solving skills, and a strong understanding of ITIL processes and ServiceNow tools.
As an Onsite IT Solutions Professional, you will be responsible for troubleshooting and resolving technical issues, configuring and maintaining hardware and software, and working closely with cross-functional teams to drive business value through technology.
You will work in a fast-paced environment where collaboration, communication, and adaptability are key.
In return, we offer a dynamic and inclusive workplace culture, opportunities for professional growth, and a chance to make a real impact on the success of our organization.
We are looking for someone who is passionate about delivering exceptional service, has a 'can-do' attitude, and thrives in a rapidly changing environment.
Key responsibilities:
- Troubleshoot and resolve technical issues in a timely manner
- Configure and maintain hardware and software
- Collaborate with cross-functional teams to drive business value through technology
- Develop and maintain documentation for IT systems and procedures
Required qualifications and skills:
- 3+ years of experience in IT technical support or a related field
- Strong understanding of ITIL processes and ServiceNow tools
- Excellent technical knowledge of hardware, software, and networking
- Outstanding problem-solving skills and analytical thinking
- Excellent communication and interpersonal skills
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Dynamic and inclusive workplace culture
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