Nordic IT Support Specialist

5 days ago


Århus, Århus Kommune, Denmark Patrique Mercier Recruitment Spain Full time
Nordic IT Support Specialist

Patrique Mercier Recruitment ES is a leading recruitment agency, dedicated to providing top-notch services to our clients. We are currently seeking a highly skilled Nordic IT Support Specialist to join our remote team in Greece.

This is an exciting opportunity for individuals with a passion for technology and customer service. As a Nordic IT Support Specialist, you will be responsible for delivering exceptional support to our Nordic-speaking clients through various channels such as email, chat, and phone.

Key Responsibilities:
  • Provide technical assistance to clients via multiple channels
  • Troubleshoot and resolve customer issues efficiently
  • Educate clients on product features to enhance their experience
  • Maintain accurate records of customer interactions
  • Collaborate with team members to share knowledge and best practices
Requirements:
  • Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is essential
  • Strong technical skills and problem-solving abilities
  • Previous experience in customer support or IT support is advantageous but not required
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively and independently in a remote environment


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