Nordic IT Support Specialist
5 days ago
Patrique Mercier Recruitment ES is a leading recruitment agency, dedicated to providing top-notch services to our clients. We are currently seeking a highly skilled Nordic IT Support Specialist to join our remote team in Greece.
This is an exciting opportunity for individuals with a passion for technology and customer service. As a Nordic IT Support Specialist, you will be responsible for delivering exceptional support to our Nordic-speaking clients through various channels such as email, chat, and phone.
Key Responsibilities:- Provide technical assistance to clients via multiple channels
- Troubleshoot and resolve customer issues efficiently
- Educate clients on product features to enhance their experience
- Maintain accurate records of customer interactions
- Collaborate with team members to share knowledge and best practices
- Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is essential
- Strong technical skills and problem-solving abilities
- Previous experience in customer support or IT support is advantageous but not required
- Excellent communication and interpersonal skills
- Ability to work collaboratively and independently in a remote environment
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