Technical Account Manager Lead

1 week ago


Copenhagen, Copenhagen, Denmark Amazon Full time
Job Description

A Technical Account Manager Lead is responsible for partnering with some of the most iconic businesses in the country, providing advice on architecture, support strategy, project and launch planning as well as ongoing operational issues.

Key Job Responsibilities
  • You'll advise on solutions, provide technical guidance and advocate for the customer.
  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.

This role involves collaborating with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.



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