Service Management Delivery Coordinator

1 month ago


Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time
Job Description:

A key role in our Service Management team, the Service Management Delivery Coordinator will play a crucial part in ensuring the smooth operation of our services.

Key Responsibilities:
  • Analyzing data to identify corrective actions and ensuring adherence to Service Management processes.
  • Coordinating with cross-functional teams to implement process improvements and manage workflow reassignments.
  • Monitoring and reporting on Service Level Agreement (SLA) performance and facilitating improvement plans.
  • Managing incident reduction activities and performing analysis to predict and prevent negative service impacts.
  • Ensuring the implementation of measures to avoid reoccurrence of incidents and maintaining SLM Work Instructions.
Requirements:
  • ITIL 3.1 Foundation certification and experience with ITSM systems like ServiceNow or Remedy.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Fluency in Danish and eligibility for Danish Security clearance.
What We Offer:

A dynamic and supportive work environment, with opportunities for growth and development. Competitive compensation and benefits package, including shift, overtime, callout, and standby payments.



  • Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time

    Job Title: Service Management Delivery CoordinatorAbout the Role:We are seeking a highly skilled Service Management Delivery Coordinator to join our team at 0100 DXC Technology Danmark A/S. As a key member of our Service Management team, you will play a critical role in ensuring the delivery of high-quality services to our clients.Key Responsibilities:Manage...


  • Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time

    Job Title: Service Management Delivery CoordinatorAt 0100 DXC Technology Danmark A/S, we are seeking a highly skilled Service Management Delivery Coordinator to join our team. This role will play a critical part in ensuring the delivery of high-quality service management processes and achieving compliance with all SLAs, OLAs, and contractual agreements.Key...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    About the JobWe are seeking a highly skilled and motivated Service Delivery Coordinator to join our team at Banedanmark. As a Service Delivery Coordinator, you will play a key role in ensuring the smooth delivery of our services to our customers.Key ResponsibilitiesCoordinate and manage projects and tasks to ensure timely and efficient deliveryProvide...


  • Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time

    Job Description:A little about the departmentAs a Service Management Delivery Coordinator, you will play a crucial role in ensuring adherence to Service Management processes, analyzing data to identify corrective actions, and collaborating with cross-functional teams to drive business outcomes.Your Job Will Be:This role reports to the Regional HUB lead from...


  • Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time

    Job Overview:As a Service Management Delivery Coordinator at 0100 DXC Technology Danmark A/S, you will play a vital role in ensuring adherence to Service Management processes, driving process improvements, and maintaining high-quality service delivery. This multi-disciplined role requires a strong understanding of ITIL-based service management processes and...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    JobbeskrivelseVi søger en Service Delivery Coordinator til at understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver. Du vil være med til at koordinere projekter, udarbejde analyser og rapporter, og kommunikere med både interne og eksterne partnere.Om jobbetJobbet omfatter blandt andet:Projektkoordinering af mindre...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    JobbeskrivelseVi søger en Service Delivery Coordinator til at understøtte vores sektionsschef og Service Delivery managers i udførslen af deres opgaver. Du vil være med til at koordinere mindre projekter, udarbejde analyser og rapporter, og kommunikere med både interne og eksterne parter.Om jobbetJobbet omfatter blandt andet:Projektkoordinering af...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    JobbeskrivelseVi søger en Service Delivery Coordinator til at understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver, drive initiativer og sikre fremdriften.Om jobbet Du vil være med til at føre det nye signalsystem på jernbanen fra projekt til drift. Du skal være omstillingsparat og trives med at arbejde både...

  • Service Delivery Lead

    4 weeks ago


    Copenhagen, Copenhagen, Denmark Synthesia Full time

    About SynthesiaSynthesia is a pioneering AI video communications platform that simplifies the video production process, making it easy for everyone to create, collaborate, and share high-quality videos. Our mission is to make video easy for everyone, and we're trusted by leading brands such as Heineken, Zoom, Xerox, and McDonald's.The RoleWe're seeking a...

  • Service Delivery Lead

    1 month ago


    Copenhagen, Copenhagen, Denmark Synthesia Full time

    About SynthesiaSynthesia is a pioneering AI video communications platform that simplifies the video production process, making it easy for everyone to create, collaborate, and share high-quality videos. Our mission is to make video easy for everyone, and we're trusted by leading brands such as Heineken, Zoom, Xerox, and McDonald's.The RoleWe're seeking a...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    JobbeskrivelseVil du være med til at føre det nye signalsystem på jernbanen fra projekt til drift?Har du erfaring med IT Service Delivery og trives du i en alsidig rolle, hvor du både får ansvaret for egne små projekter og yder support til forskellige ad hoc opgaver? Så har du nu muligheden for at komme til at arbejde i et spændende og tværfagligt...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    JobbeskrivelseOm jobbetDu vil være en vigtig del af vores team på Banedanmark, hvor du vil arbejde med at understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver. Du vil være ansvarlig for at koordinere mindre aktiviteter, udarbejde analyser, rapporter og præsentationer, og kommunikere med både interne og eksterne...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    Føl med med på det nye signalsystem fra projekt til drift.Vi søger en tilpasningsdygtig koordinator til at understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver. Du vil være med til at drive initiativer og sikre fremdriften i vores sektion Signalling Platforms.Inden for rollen vil du:Planlægge og prioritere opgaverne...


  • Copenhagen, Copenhagen, Denmark PostNord Strålfors AS Full time

    Vi søger en Service Delivery Manager til vores team, som vil hjælpe virksomheder og offentlige myndigheder med at kommunikere med deres kunder.Als Service Delivery Manager på PostNord Strålfors AS vil du være ansvarlig for at hjælpe vores kunder med at integrere digitale løsninger mod Digital Post, e-Boks og mit.dk. Du vil også være ansvarlig for at...


  • Copenhagen, Copenhagen, Denmark Str?lfors As Full time

    Om jobbetVi søger en erfaren Service Delivery Manager til at styrer vores serviceudvikling og kundeservice i Norden. Som Service Delivery Manager vil du være ansvarlig for at sikre, at vores kunder får en god service og at vi leverer som aftalt.Faglige opgaverSikre en god service til vores kunderAnsvarlig for at styrer vores serviceudviklingSamarbejde med...


  • Copenhagen, Copenhagen, Denmark Synthesia Full time

    Synthesia, a pioneering AI video communications platform, is seeking a skilled Service Delivery Lead to spearhead the delivery of our creative and educational technology offerings.Key Responsibilities:Client Relationship Management: Foster strong relationships with clients, understanding their needs and ensuring their satisfaction.Service Delivery...


  • Copenhagen, Copenhagen, Denmark Alstom Full time

    At Alstom, we understand transport networks and what moves people.Train Service Training Manager OpportunityWe are looking for a highly skilled Train Service Training Manager to join our team in Copenhagen. As a key member of our engineering team, you will play a crucial role in ensuring our train service operations are running smoothly and efficiently.As...

  • Service Delivery Lead

    3 weeks ago


    Copenhagen, Copenhagen, Denmark Synthesia Full time

    About SynthesiaSynthesia is a pioneering AI video communications platform that simplifies the entire video production process, making it easy for everyone to create, collaborate, and share high-quality videos. Our mission is to make video easy for everyone, regardless of skill level. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's,...

  • Project Manager

    2 months ago


    Copenhagen, Copenhagen, Denmark Danske Bank Full time

    Programme Management OpportunityWe are seeking a skilled Programme Manager to support the delivery of our Credit Analytics Transformation (CAT) Programme. The successful candidate will be responsible for coordinating and facilitating programme meetings, managing stakeholders, and enhancing strategic decision-making.Key Responsibilities:Project management:...


  • Copenhagen, Copenhagen, Denmark Stralfors Full time

    Karriereområde: B2B Service Delivery Management Vores mission er at sikre, at vores kunder får en god service undervejs. Dette er dit ansvar som Service Delivery Manager på vores B2B område. Som Service Delivery Manager på vores B2B område, har du selvstændigt ansvar for 1-2 store kunder og en håndfuld mindre kunder. Du sikrer, at de får en god...