Service Delivery Manager

2 months ago


Copenhagen, Copenhagen, Denmark Stralfors Full time
Karriereområde: B2B Service Delivery Management

Vores mission er at sikre, at vores kunder får en god service undervejs. Dette er dit ansvar som Service Delivery Manager på vores B2B område.

Som Service Delivery Manager på vores B2B område, har du selvstændigt ansvar for 1-2 store kunder og en håndfuld mindre kunder. Du sikrer, at de får en god service, og at vi leverer som aftalt. Du deltager i vores morgenmøde, hvor vi vender nye sager og eventuelle incidents. Du arbejder med vores platforme og IT-værktøjer, hvor du hjælper kunden med at sikre, at deres leverancer processeres korrekt.

Værdier:

- Kundeorienteret
- Teknisk nysgerrig
- Selvstændigt ansvar

Krav: Erfaring med sagshåndtering, ITIL, og ERP-systemer (MS D365). Mestrer dansk og engelsk på professionelt niveau.

Arbejdsmiljø:

Vi er et professionelt miljø, hvor vi er gode til at vidensdele. Vi søger en person, der er god til at skabe relationer til kunder og kolleger, og der er drevet af at skabe en god kundeoplevelse. Vi tilbyder fleksible arbejdstider og mulighed for at arbejde hjemme op til 2 dage om ugen.

  • Copenhagen, Copenhagen, Denmark Conscia AS Full time

    Er du vores nye teamleder for Service Delivery Management?Vores Service Delivery Management team søger en erfaren og ambitiøs teamleder til at lede og udvikle et team af 6 dygtige Service Delivery Managers, fordelt på vores kontorer i Aarhus og Brøndby. Du skal have erfaring med at vejlede, lede og udvikle et team, samt have en god kommunikations- og...


  • Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full time

    About the RoleWe are seeking a highly skilled IT Service Delivery Coordinator to join our team at 0100 DXC Technology Danmark A/S. This is an exciting opportunity for someone with experience in IT service management to take on a key role in ensuring the delivery of high-quality services to our clients.


  • Copenhagen, Copenhagen, Denmark TRUESEC AB Full time

    About TruesecWe are a leading cybersecurity company driven by the purpose of creating safety and sustainability in a digital world. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity.The RoleWe are seeking an experienced Cybersecurity Service Delivery Lead to join our team. As a key member, you will be responsible for...


  • Copenhagen, Copenhagen, Denmark NCC Construction AS Full time

    We are seeking an experienced Cloud IT Service Delivery Manager to join our team at NCC Construction AS in Sweden, Denmark or Norway.Job OverviewThe successful candidate will be responsible for delivering high-quality cloud services and infrastructure to support the growth and innovation of our business.Key ResponsibilitiesService Delivery & Operations: Lead...


  • Copenhagen, Copenhagen, Denmark Conscia AS Full time

    Vi søger en erfaren Team Lead til vores Service Delivery Management team.Som Team Lead for vores Service Delivery Management team har du ansvar for at lede, vejlede og udvikle et team bestående af 6 dygtige Service Delivery Managers, der er fordelt på vores kontorer i Aarhus og Brøndby. Du vil bruge ca. 30-40% af din tid på ledelse og resten på dine...


  • Copenhagen, Copenhagen, Denmark Auditdata Full time

    Auditdata is a leading provider of software-as-a-service (SaaS) and hardware solutions to the hearing care industry.As a Strategic Service Delivery Leader, you will play a critical role in ensuring the delivery of high-quality services to our valued clients, driving their satisfaction and success. You will oversee the SaaS services delivery organization,...


  • Copenhagen, Copenhagen, Denmark Synthesia Full time

    OverviewSynthesia, a pioneering AI-driven video communications platform, is seeking a highly skilled Multimedia Service Delivery Director to lead our digital and multimedia instructional design services.This key role will be responsible for ensuring exceptional client experiences, guiding clients through the adoption of our multimedia instructional...


  • Copenhagen, Copenhagen, Denmark Banedanmark Full time

    Omstillingsparat og systematisk til at støtte Service Delivery Manager.Til stillingen søger vi en dedikeret og selvstændig koordinator, der kan understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver. Du vil være ansvarlig for at drive initiativer, sikre fremdriften og supporte dine kollegaer på tværs.Dit...


  • Copenhagen, Copenhagen, Denmark Domstolsstyrelsen Full time

    JobbeskrivelseVi søger en Service Delivery Manager til at lede vores it-driftsydelser og sikre, at vi får den aftalte høje kvalitet i vores it-driftsfunktioner.OpgaverIdentificere og håndtere risici og udfordringer i leverancerneDrive større opgaver, fx vedr. opgraderinger af infrastrukturkomponenterIdentificere og implementere...

  • Service Delivery Lead

    2 months ago


    Copenhagen, Copenhagen, Denmark Synthesia Full time

    Synthesia, a pioneering AI video communications platform, is seeking a skilled Service Delivery Lead to spearhead the delivery of our creative and educational technology offerings.Key Responsibilities:Client Relationship Management: Foster strong relationships with clients, understanding their needs and ensuring their satisfaction.Service Delivery...


  • Copenhagen, Copenhagen, Denmark Telia Company Full time

    In a fast-paced, dynamic environment, we seek an experienced Telecommunications Network Engineer to lead our Service Delivery Management team. The successful candidate will be responsible for designing and implementing mobile services in our Core Network, as well as handling the lifecycle management of services and platforms towards our Core vendor.We are...


  • Copenhagen, Copenhagen, Denmark Stralfors Full time

    JobbeskrivelseSektion 1: Om rolle og ansvarVi søger en Service Delivery Mijljoenæder til vores team. I denne rolle vil du være ansvarlig for at lede og koordinere servicearbejdet for vores kunder. Du vil arbejde tæt sammen med vores tekniske team for at sikre, at vores kunder modtager den bedste service.Sektion 2: Krav og kompetencerFor at tilpasse dig...


  • Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full time

    Copenhagen Coffee Lab, a renowned coffee and bakery chain with over 35 cafes across Denmark, Germany, France, and Portugal, is seeking a reliable Logistics Coordinator to oversee the timely delivery of freshly baked goods. About the RoleThis role involves planning efficient routes, ensuring accurate loading of products, managing inventory, operating company...


  • Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full time

    Job DescriptionCopenhagen Coffee Lab is a dynamic and expanding international coffee and bakery chain seeking an experienced Delivery Driver to join our production and distribution team. This role requires a reliable and skilled driver who can safely transport freshly baked goods to our high-end cafes.ResponsibilitiesPrioritize efficient routes to ensure...


  • Copenhagen, Copenhagen, Denmark dentsu Full time

    Main ResponsibilitiesDelivery Team Leadership: Lead and guide the delivery team to ensure successful project execution and team members' growth.Quality Assurance and Risk Management: Establish quality measures and identify risks to ensure timely and within-budget project delivery.Commercial Focus: Drive project profitability and growth through effective...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Sr. Technical Delivery Manager, ES - APJCAWS Managed Services is a comprehensive cloud adoption platform that accelerates cloud transformation, simplifying deployment, migration, and management using automation and machine learning. Our dedicated team of Amazon employees provides ongoing management of the AWS infrastructure, automating common activities such...


  • Copenhagen, Copenhagen, Denmark TP Aerospace Full time

    TP Aerospace is a dynamic and growing company operating in the aviation industry.We are seeking an IT Service Desk Manager to join our team, playing a critical role in supporting the organization and setting standards across borders and cultures.The key responsibilities of this position include:Managing and overseeing IT service desk operations, ensuring...


  • Copenhagen, Copenhagen, Denmark Carlsberg Group Full time

    Job SummaryAs our new SAP Technology Service Owner, you will play a pivotal role in delivering a premium service to the Carlsberg business. This is a unique opportunity to join our international and multicultural organization and make your mark on our journey towards excellence.Key ResponsibilitiesAccountability for the overall performance and stability of...


  • Copenhagen, Copenhagen, Denmark Maersk Full time

    Maersk SCM Customer Experience AgentWe are looking for a highly skilled and experienced Customer Experience Delivery Specialist to join our team. As a key member of our customer-facing department, you will play a vital part in delivering exceptional customer service and ensuring the smooth execution of end-to-end logistics lifecycle.**Key...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About Conference ManagerWe are a vibrant Danish SaaS startup revolutionizing the way events are managed.We're market-leading in Denmark and now expanding into Germany, where we need an expert to help our clients succeed with planning their events, conferences, and fairs in the most professional and service-minded way possible.You will be one of our heroes...