Service Delivery Lead Specialist
3 days ago
At Synthesia, we're revolutionizing the way businesses communicate and share knowledge through video. As a Service Delivery Lead for Digital and Multimedia Instructional Design, you'll play a pivotal role in guiding clients through the adoption of our innovative multimedia solutions, digital design projects, and visual communication content.
The successful candidate will oversee the execution of service delivery, ensuring that projects meet client expectations and are delivered on time and within budget. Key responsibilities include:
- Client Relationship Management: Serve as the primary point of contact for AEs/CSMs and clients, understanding their needs and ensuring their satisfaction.
- Service Delivery Management: Oversee the execution of service delivery, ensuring that projects meet client expectations and are delivered on time and within budget.
- Project Coordination: Work with the Design Lead and Design Producer to coordinate project timelines, resources, deliverables, ensuring alignment with client goals.
- Performance Monitoring: Track projects progress, manage KPIs, and use data to drive continuous improvement in service delivery.
- Process Improvement: Develop and refine service delivery methodologies to enhance efficiency, quality, and client satisfaction.
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Service Delivery Specialist
2 hours ago
Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full timeJob SummaryWe are looking for a highly organized and efficient Service Delivery Specialist to manage and coordinate all aspects of our order delivery process. This includes processing customer orders, resolving any issues that may arise, and ensuring timely delivery of products.The successful candidate will have excellent time management skills, attention to...
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Service Delivery Lead
3 days ago
Copenhagen, Copenhagen, Denmark Synthesia Full timeSynthesia London Full-time Salary Competitive Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you're reading this and nodding, check out our brand video . Despite the...
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Service Delivery Specialist
1 day ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeNKT A/S is seeking a highly skilled Service Manager to lead our Digital Solutions Team. As Service Manager, you will be responsible for ensuring the delivery of high-quality software solutions and IT services that meet the needs of our customers.About the RoleThe successful candidate will have a strong background in IT project management, with a proven track...
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Cloud Infrastructure Delivery Lead
24 hours ago
Copenhagen, Copenhagen, Denmark Amazon Full timeJob OverviewThe Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is seeking an experienced Cloud Infrastructure Delivery Lead to manage, develop and guide delivery teams in supporting customers' adoption of AWS Cloud solutions. As a key member of our team, you will help Customers make informed decisions to meet their technical and...
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IT Service Delivery Expert
1 day ago
Copenhagen, Copenhagen, Denmark NKT AS Full timeAs an IT Service Delivery Expert, you will play a crucial role in ensuring the smooth operation of our digital solutions. Your primary responsibility will be to develop and improve our solutions to meet the needs of our customers.Key ResponsibilitiesDeveloping and improving digital solutionsParticipating in meetings with technical specialists to resolve...
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Team Lead for Global Sourcing Delivery
5 days ago
Copenhagen, Copenhagen, Denmark emagine Consulting AS Full timeWe are seeking an experienced Team Lead for our Global Sourcing Delivery team in Bangalore, India. As a Team Lead, you will be responsible for leading a team of IT sourcing specialists and ensuring that we deliver exceptional technology consulting solutions to our clients.About the Role:Lead, mentor, and develop a team of IT sourcing specialists.Set...
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Application Service Delivery Manager
2 days ago
Copenhagen, Copenhagen, Denmark Opus Recruitment Solutions Full timeAs an experienced Application Service Delivery Manager, you will play a crucial role in overseeing the management and operation of enterprise applications, particularly within the Microsoft Dynamics ecosystem. This involves ensuring that these systems meet client business needs, performance expectations, and service level agreements.Key...
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Delivery CoE Lead
6 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeSelect how often (in days) to receive an alert: Are you ready to spark transformation and impact the world's leading jewellery company? Look no further About the Team In Delivery & Planning, we have a mission of driving and improving end to end delivery of tech initiatives in collaboration with Product and Engineering teams – seeking to deliver expected...
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Delivery Practice Manager
1 day ago
Copenhagen, Copenhagen, Denmark Amazon Full timeDelivery Practice Manager - Cloud Infrastructure and Migrations, Professional ServicesJob ID: 2826244 | Amazon Web Services Singapore Private LimitedThe Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for experienced Delivery Practice Managers (DPM) that can manage, develop and guide delivery teams to support customers...
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Lead Delivery Manager
7 days ago
Copenhagen, Copenhagen, Denmark Adapt AS Full timeWe are seeking a highly skilled Lead Delivery Manager to oversee the successful delivery of complex projects and digital solutions. In this role, you will be responsible for managing multiple high-impact projects, working closely with internal teams, clients, and stakeholders to ensure projects are delivered on time, within scope, and to the highest...
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Service Delivery Coordinator
3 days ago
Copenhagen, Copenhagen, Denmark duuo Full timeJob SummaryThe Service Delivery Coordinator at DUUO plays a pivotal role in fostering exceptional customer experiences. You will be responsible for managing customer relationships, driving sales, and delivering top-notch services.Main Accountabilities:Develop and maintain deep relationships with assigned customers, addressing their unique needs and...
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Agile Delivery Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timeAre you a passionate advocate for agile delivery? Do you thrive in fast-paced environments where collaboration and communication are essential? We're looking for a seasoned Agile Delivery Specialist to join our Digital & Technology organisation at Pandora A/S.About the RoleThis exciting opportunity involves working closely with cross-functional teams to...
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Digital HR Service Delivery Expert
6 days ago
Copenhagen, Copenhagen, Denmark Demant Polska Full timeJob DescriptionWe are seeking a Digital HR Service Delivery Expert to join our team at Demant Polska. In this role, you will be responsible for delivering high-quality digital HR services using ServiceNow.As a key member of our HR Digitalisation team, you will collaborate with HR, IT, and regional teams to identify opportunities for process improvements and...
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Delivery Operations Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Telia Company Full timeUnlock a New Level of Customer EngagementWe are seeking an experienced UC Specialist to join our Front Office Delivery team. As a key member, you will be responsible for planning and implementing customer solutions that exceed their expectations.Your expertise in Unified Communications, including Teams (Operator Connect) and Competella, will enable us to...
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Delivery Transformation Lead
6 days ago
Copenhagen, Copenhagen, Denmark Pandora AS Full timePandora A/S is seeking a seasoned Delivery Transformation Lead to spearhead the delivery of our Digital & Technology organisation. This pivotal role demands expertise in agile delivery, servant leadership, and change management.About the RoleThis key position involves leading cross-functional teams in delivering high-impact projects that drive business value...
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Delivery Excellence Lead
6 days ago
Copenhagen, Copenhagen, Denmark Siteimprove Full timeThe Delivery Excellence Lead will be responsible for driving the delivery of high-quality products at Siteimprove by implementing and enforcing Agile practices and methodologies across multiple product delivery teams. This is a key leadership role that requires a strong understanding of Agile principles and methodologies as well as excellent communication...
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Agile Delivery Lead
7 days ago
Copenhagen, Copenhagen, Denmark Siteimprove Full timeAs Agile Delivery Lead you will be responsible for managing team deliveries, combining Scrum Master sprint activities and project management in a longer launch cycle, using agile practices and methodologies. An Agile Delivery Lead is expected to support 2-3 Product Delivery teams, and to contribute to the continuous improvement of the Technical Program...
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Service Delivery Coordinator
4 days ago
Copenhagen, Copenhagen, Denmark Banedanmark Full timeVil du være med til at føre det nye signalsystem på jernbanen fra projekt til drift? Har du erfaring med IT Service Delivery og trives du i en alsidig rolle, hvor du både får ansvaret for egne små projekter og yder support til forskellige ad hoc opgaver? Så har du nu muligheden for at komme til at arbejde i et spændende og tværfagligt miljø, som...
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Customer Technical Service Delivery Lead II
5 days ago
Copenhagen, Copenhagen, Denmark Mastercard Full timeAbout the Team:The Customer Technical Services team in Global Customer Care is creating a new team to support Mastercard Payment Services. We are looking for a talented Customer Technical Services Analyst II to join our team in Copenhagen and Norway.Responsibilities and Deliverables:Provide expert-level technical support to customers, identifying and...
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Service Delivery Associate
5 days ago
Copenhagen, Copenhagen, Denmark Wolt Full timeWe are looking for a Service Delivery Associate to join our Support team in Copenhagen, Denmark.The successful candidate will have great communication skills, be a fast learner, and be able to multitask in a fast-paced environment.Key responsibilities include supporting customers, courier partners, and venues via live chat and phone, ensuring delivery...