Department Head

4 weeks ago


Copenhagen, Copenhagen, Denmark Moncler Spa Full time

Moncler Spa is seeking a Department Head to lead our team at the Copenhagen boutique.

As a Department Head, you will be responsible for growing sales by providing exceptional service to clients and managing store operations efficiently. You will recruit, manage, lead, and support the development of your team while working closely with the Store Manager to drive business strategy.

Key Responsibilities:

  • Ensure Moncler Sales and Service standards are consistently embodied.
  • Provide motivation to sales team and lead by example.
  • Proactively recruit, interview, and hire a team that drives store sales and delivers elevated service.
  • Drive store sales and productivity through key KPI management.
  • Responsible for daily operations, ensuring efficiency and protection of company assets.
  • Analyse reports and work closely with Regional partners to strategically drive business.
  • Effectively coach and ensure all store staff complies with company initiatives.
  • Develop team to ensure individual growth, employee engagement, and career pathing.
  • Adhere to all Company Policy and Procedures.

Requirements:

  • Minimum of 3-5 years Retail Management experience.
  • Prior experience in luxury retail.
  • Proven track record of successful sales generation, building clientele, and employee development.
  • Proficient computer knowledge (MS Word, Excel, and Outlook).
  • Ability to communicate with colleagues and customers.
  • Possess strong attention to detail.
  • Ability to read and analyse sales reports and perform fundamental calculations.


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