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Department Head
1 month ago
Moncler Spa is seeking a Department Manager to lead our Copenhagen boutique team.
The ideal candidate will be a Brand Ambassador who can drive sales growth by providing exceptional customer service and managing store operations efficiently.
Key Responsibilities:
- Ensure consistent delivery of Moncler Sales and Service standards
- Lead by example and motivate the sales team to achieve sales targets
- Recruit, interview, and hire a high-performing team that drives store sales and delivers exceptional customer service
- Drive store sales and productivity through key performance indicator (KPI) management
- Manage daily operations, including schedule management, inventory management, cash management, shipping and receiving, and adherence to company policies and procedures
- Analyze sales reports and work closely with regional partners to strategically drive business growth
- Effectively coach and develop store staff to ensure compliance with company initiatives and individual growth
- Develop a growth mindset and proactively respond to the competitive environment, trends, and future opportunities
Requirements:
- Minimum of 3-5 years of retail management experience
- Prior experience in luxury retail
- Proven track record of successful sales generation, building clientele, and employee development and relations
- Proficient computer knowledge (MS Word, Excel, and Outlook)
- Strong communication and interpersonal skills
- Ability to analyze sales reports and perform fundamental calculations
- Ability to operate and use all equipment necessary to run the store
