Department Head

3 weeks ago


Copenhagen, Copenhagen, Denmark Moncler spa Full time

Moncler Spa is seeking a Department Manager to lead our Copenhagen boutique team.

The ideal candidate will be a Brand Ambassador who can drive sales growth by providing exceptional customer service and managing store operations efficiently.

Key Responsibilities:

  • Ensure consistent delivery of Moncler Sales and Service standards
  • Lead by example and motivate the sales team to achieve sales targets
  • Recruit, interview, and hire a high-performing team that drives store sales and delivers exceptional customer service
  • Drive store sales and productivity through key performance indicator (KPI) management
  • Manage daily operations, including schedule management, inventory management, cash management, shipping and receiving, and adherence to company policies and procedures
  • Analyze sales reports and work closely with regional partners to strategically drive business growth
  • Effectively coach and develop store staff to ensure compliance with company initiatives and individual growth
  • Develop a growth mindset and proactively respond to the competitive environment, trends, and future opportunities

Requirements:

  • Minimum of 3-5 years of retail management experience
  • Prior experience in luxury retail
  • Proven track record of successful sales generation, building clientele, and employee development and relations
  • Proficient computer knowledge (MS Word, Excel, and Outlook)
  • Strong communication and interpersonal skills
  • Ability to analyze sales reports and perform fundamental calculations
  • Ability to operate and use all equipment necessary to run the store

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