Key Account Manager
6 days ago
About Wolt
Wolt is a Finnish technology company that operates a food delivery platform. Our platform allows customers to order their favorite meals from our restaurant partners and either pick them up or have them delivered by our courier partners.
Our Restaurant Partnerships
At Wolt, we believe that our restaurant partnerships are a crucial part of our success. Our restaurant operation is divided into three sections: acquisition, onboarding, and development. Our Key Account Manager plays a vital role in overseeing a maximum of 20 accounts, including a diverse portfolio of multinational Quick Service Restaurants and highly successful local enterprises in the Danish market.
Key Responsibilities
- Cultivate and deepen relationships with key restaurant accounts in your portfolio.
- Conduct insightful quarterly Business Reviews with partners, identify core needs, prioritize them based on business impact, and co-create viable solutions with cross-functional teams.
- Engage partners in meaningful growth strategy discussions to enhance profitability and explore expansion opportunities.
- Introduce and implement new Wolt product offerings strategically to extend partnerships and partner revenue streams.
- Propel revenue growth for Wolt and restaurant partners by enhancing venue performance through a data-driven methodology.
- Negotiate terms and conditions with restaurant partners.
- Design and execute co-marketing campaigns with partners to promote the partnership, boost sales, and elevate customer awareness across multiple channels.
- Initiate operational enhancements with partners to ensure a best-in-class experience for Wolt customers.
- Lead strategic projects aimed at empowering all Danish restaurant partners on Wolt's platform, ensuring their prosperity through innovative initiatives.
Requirements
- Proven success in business development and/or account management, including engaging and negotiating with C-Level stakeholders.
- Passion for leveraging analytics to derive insights around challenges and opportunities, coupled with experience in advanced Excel and other analytical BI-tools (Looker, PowerBI etc.).
- You know how to take on broad challenges and turn them into relevant projects with clear milestones and goals, collaborating with international and cross-functional teams to succeed.
- A self-driven, reliable team player who can deliver results on time and manage multiple projects simultaneously with a strong bias for action.
- Exceptional negotiation and interpersonal skills, with an affinity for building lasting relationships.
- A strong sense of ownership and the ambition to go beyond the obvious.
- Business proficiency in Danish and English.
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