Service Delivery Optimization Leader

5 days ago


Copenhagen, Copenhagen, Denmark NTT DATA Business Solutions Full time
About the Company

NTT DATA Business Solutions is a leading IT company serving over 5500 customers worldwide. Our goal is to deliver innovative solutions that meet the evolving needs of our clients.

In this role, you will be responsible for overseeing the day-to-day management and operational efficiency of our Service Delivery Model (care4HR). This includes:

  1. Managing resources and ensuring smooth operations.
  2. Supporting continuous improvement initiatives.

To excel in this role, you should have:

  • Proven experience in operations management, IT services, or a similar role.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills in English.


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