Swedish Language Support Specialist

5 days ago


Copenhagen, Copenhagen, Denmark ALLRIGHT Full time

Job Description:

  • Handle and assess compensation claims from flight passengers in accordance with EU regulations (EU Regulation 261/2004).
  • Prepare cases for Scandinavian courts, ensuring all documents and data are accurate and compliant with legal standards.
  • Provide outstanding customer service by communicating with passengers via email, chat, and social media, ensuring their questions and concerns are addressed promptly and professionally.
  • Assist in translating and proofreading content on our website and other platforms to ensure clarity and consistency.
  • Take on ad hoc tasks and contribute to ongoing improvements in our processes to help the team work more efficiently and effectively.


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