EMEA Customer Advocate

6 days ago

Aalborg, Ålborg Kommune, Denmark Trackunit Full time

We are seeking a highly motivated Customer Support Specialist to join our EMEA team, delivering exceptional customer experiences through proactive and timely support. As a key member of our support team, you will be responsible for supporting customers with technical inquiries, analyzing and reporting product malfunctions, and collaborating with cross-functional teams.

About the Role

In this position, you will work closely with colleagues from diverse backgrounds, providing guidance on product features and functionalities. Your strong communication skills, problem-solving abilities, and attention to detail will enable you to provide seamless support and ensure customer success.

Our ideal candidate possesses a solid grasp of problem-solving and troubleshooting skills, with the ability to communicate technical information effectively. They should be a sharp communicator, able to see things from different perspectives, and work well with others.

  • Essential Skills:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Familiarity with customer-facing roles.
  • Proficiency in English and Danish languages.
What's Next?

If you're passionate about delivering exceptional customer experiences and have a drive to succeed, we encourage you to apply for this exciting opportunity.

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