Air India Reservation Expert in Denmark
1 month ago
AVIAREPS, the global travel representation company, is expanding its Air India team in Copenhagen. As a key member of this team, you will play a pivotal role in building brand awareness and customer loyalty in the Danish market.
The ideal candidate will have previous experience working in a reservation and ticketing department, preferably with an airline or travel agency. Your excellent communication skills, combined with your passion for delivering top-notch customer service, will ensure seamless interactions with trade partners and customers.
This dynamic role involves:
- Ticketing and processing reservations using Amadeus GDS
- Providing exceptional support to travel agencies and final customers via phone calls and emails
- Direct sales to final customers
- Monthly billing and sales reporting
- Managing groups and tour operator quotas
- Nurturing relationships with tour operators, brokers, travel agencies, and corporate clients
To succeed in this position, you will require:
- Strong knowledge of customer service principles
- Practical experience in an airline, travel agency, or call center environment
- Proficient level of English and Danish (additional languages are an asset)
- A positive attitude, teamwork spirit, and willingness to learn
- Flexibility, independence, and commitment to excellence
- Experience with Amadeus GDS, ideally in an airline or travel agency setting
In return, you can expect:
- A competitive salary according to the travel industry benchmark (£35,000 - £45,000 per annum)
- Pension scheme and comprehensive health insurance package
- Dynamic work environment with motivated colleagues
- Centrally located office near Vesterport and Central Station
- Great development opportunities within AVIAREPS
If you meet the requirements and are excited about this opportunity, please apply using the link below.
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