Air India Reservation Expert in Denmark

13 hours ago


Copenhagen, Copenhagen, Denmark AVIAREPS Full time

AVIAREPS, the global travel representation company, is expanding its Air India team in Copenhagen. As a key member of this team, you will play a pivotal role in building brand awareness and customer loyalty in the Danish market.

The ideal candidate will have previous experience working in a reservation and ticketing department, preferably with an airline or travel agency. Your excellent communication skills, combined with your passion for delivering top-notch customer service, will ensure seamless interactions with trade partners and customers.

This dynamic role involves:

  • Ticketing and processing reservations using Amadeus GDS
  • Providing exceptional support to travel agencies and final customers via phone calls and emails
  • Direct sales to final customers
  • Monthly billing and sales reporting
  • Managing groups and tour operator quotas
  • Nurturing relationships with tour operators, brokers, travel agencies, and corporate clients

To succeed in this position, you will require:

  • Strong knowledge of customer service principles
  • Practical experience in an airline, travel agency, or call center environment
  • Proficient level of English and Danish (additional languages are an asset)
  • A positive attitude, teamwork spirit, and willingness to learn
  • Flexibility, independence, and commitment to excellence
  • Experience with Amadeus GDS, ideally in an airline or travel agency setting

In return, you can expect:

  • A competitive salary according to the travel industry benchmark (£35,000 - £45,000 per annum)
  • Pension scheme and comprehensive health insurance package
  • Dynamic work environment with motivated colleagues
  • Centrally located office near Vesterport and Central Station
  • Great development opportunities within AVIAREPS

If you meet the requirements and are excited about this opportunity, please apply using the link below.


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