Property Claims Expert
2 months ago
Job Type: Full-Time
Remote Job: Hybrid Working
Employment Type: Permanent
ID: 57974
Senior Claims RoleKey Responsibilities:
- Claims Processing and Administration: Manage standard claims types, maintain accurate records in Allianz Commercial systems, and support the credit control process.
- Investigation and Reserving of Claims: Investigate claims, assess coverage, determine reserving levels, and direct independent external service providers.
- Settlement: Settle claims through payment or denial, negotiate competitive outcomes, and support subrogation processes.
- Referrals and Compliance: Ensure claims handling adheres to authority limits and Allianz Commercial Claims Standards, preparing necessary documentation for referrals when required.
- Market Management and Coaching: Assist in acquiring new business and retaining existing clients, provide training and support to junior team members, and engage with industry functions.
Requirements:
- At least 3 years of claims handling experience in the area of Property and/or expertise in other LoBs is welcome.
- Expert knowledge of the entire claims handling process from notification to settlement and recovery.
- Advanced understanding of relevant products, wordings, terms, conditions, and local insurance markets.
- Proven ability to build and maintain strong relationships with brokers and key stakeholders.
- Strong negotiation and conflict management skills, capable of achieving favorable outcomes in contentious situations.
- Ability to analyze data effectively and persuade others to take action without executive authority.
- Exceptional verbal and written communication skills, with proficiency in both written and spoken English.
Benefits:
- A generous compensation and benefits package, including a bonus scheme and pension.
- Opportunities for career development and digital learning programs.
- An inclusive environment where everyone feels they belong, with flexible working arrangements available.
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