IT Application Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark AGC Inc Full time
IT Application Specialist Overview

We are seeking an IT Application Specialist to manage changes to existing configured screens or fields, add configured screens/fields, and gather requirements for product updates.

Key Responsibilities

• Manage PPM configurations according to customer needs

• Assist in creation/revision/execution of test plans, functional testing, or application testing during rollout

• Create and maintain reporting for PM's and management

• Create and monitor integration with external applications

• Manage permissions, end users, and integration users according to JSOX requirements

• Assist with issue resolution and post-implementation support

• Responsible for creating/maintaining system documentation and best practices

Leadership Skills

• Work closely with business and vendor stakeholders to implement the system

• Appropriately manage customer expectations regarding scope, schedule, and budgetary parameters

• Identify impacts across teams and coordinate across senior levels to manage dependencies and potentially competing priorities

• Ability to understand user needs and make pro-active suggestions and changes

• Ability to troubleshoot, provide basic support, and train users

• Ability to manage and prioritize multiple, complex projects simultaneously

Qualifications

Required:

• Demonstrated experience in working with a Project Portfolio Management Software

• Excellent verbal and written communication skills

• Strong analytical skills with the ability to learn new things

Preferred:

• 2+ years of experience as a PPM admin (i.e., PlanView, Clarity, Monday)

• Experience working with customers from varied cultures and countries

• Experience in Biotech or regulated industries a plus

• Experience in integrating with Salesforce and Microsoft D365 ERP is a plus

About AGC Biologics

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability, and Teamwork. AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer.

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