Head of Group Office and Facility

4 days ago

Copenhagen, Copenhagen, Denmark BETTER COLLECTIVE AS Full time 80,000 - 120,000 per year

Are you passionate about creating exceptional employee experiences and inspiring workplaces that bring people together? As Head of Group Office, you'll play a key role in shaping how our people work, connect, and thrive across our global offices.

You'll be responsible for ensuring our workspaces across Asia, Europe, the US, and LATAM run seamlessly - safe, efficient, and full of energy. From overseeing daily office operations and managing trusted partners to designing moments that spark engagement and belonging, you'll help us build a workplace that reflects our welcoming, ambitious, and high-performing culture.

Based at our HQ in Copenhagen on Sankt Annæ Plads, you'll be the heartbeat of our office experience - driving initiatives that make our teams feel valued, supported, and inspired to do their best work every day.

You will be working with a team of +12 local office managers who all thrive for the same: creating a great workplace atmosphere for their colleagues.

Responsibilities

Facility responsibilities

  • Ensure a global standard for our offices
  • Establish global office forums (monthly) to ensure the local office functions running smoothly and in line with the global priorities and standards
  • Manage office adjustments, layout changes, and coordinate requests for improvements
  • Communicate all office-related updates and changes effectively
  • Ensure the global offices interior design and look & feel align with corporate standards
  • Responsible for safety standards, fire protection, evacuation plans, maintaining safety equipment and organizing employee training
  • Lead negotiations and relationship management with external vendors (e.g., cleaning, maintenance, supplies)
  • Guide the business on strategic location considerations and office capacity (seating/ workspace etc.)
  • Collaborate with our Global IT Operations team to ensure the right set-up for working space and meeting rooms

Administrative responsibilities

  • Maintain and monitor the global office and operations budget, ensuring cost efficiency and accuracy
  • Oversee and maintain all Travel Management Agreements and ensure compliance
  • Support ESG reporting for office-related activities

Leadership responsibilities

  • Dotted line managerial responsibilities (the how) of approx 10 Office Managers globally. They all report to a local HR or Finance representative for close leadership
  • Lead the direct team of 4 office admin and supporters in HQ, Copenhagen and the Kitchen team with the Head Chef as a direct report

  • Cover reception hours in HQ Copenhagen, together with the office team

  • Proven experience in office management, workplace operations, or employee experience roles

  • Organizational and multitasking abilities
  • Excellent interpersonal and communication skills
  • Negotiation and vendor management experience
  • Knowledge of health, safety, and ESG standards
  • Comfortable working across teams and levels of management
  • Proactive mindset and solution-oriented approach

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