Part-time Customer Service
1 month ago
Har du lyst til at gøre en forskel for kunder der har brug for hjælp med løn? Og vil du være med til at definere og udarbejde initiativer, så vores kunder får en endnu bedre service?
Vi søger lige nu en dygtig medarbejder til vores support- og rådgivningsafdeling hos Salary by Ageras. Som rådgiver har du lyst til at gøre en forskel for Salarys vækst og succes. Du skal yde en professionel service til vores store kundebase, der har brug for hjælp til løn. Derudover får du medansvar for at definere og udarbejde initiativer, så vores kunder får en endnu bedre service.
Hvad vil du lave?
Dine primære opgaver vil bestå af at:
- Rådgive og supportere vores brugere til stort og småt om løn
- Hjælpe vores brugere med at bruge Salary
- Skrive supportartikler om løn både til intern og ekstern brug
- Undersøge brugernes ønsker til eventuelle forbedringer af Salary programmet
Hvem er du?
Du er en god menneskekender og elsker at give kunder en sublim support oplevelse. Og dine venner vil beskrive dig som udadvendt, tålmodig og selvkørende. Vi ser gerne at du:
- Har erfaring, interesse eller en uddannelse indenfor HR operations, jura eller anden form for løn juridisk interesse
- Har tidligere siddet med administrative opgaver med fokus på forbedring af kundeservice
- Er serviceorienteret og god til at samarbejde
- Er udadvendt og klar til at blive del af et socialt arbejdsmiljø
- Er proaktiv i din tilgang til arbejdsopgaver og elsker at arbejde selvstændigt
- Betragter og behandler hver bruger unikt
Hvad tilbyder vi?
- Tæt samarbejde med et stærkt support- og rådgivning team.
- Du vil få en masse ansvar og mulighed for at udvikle dig - fagligt og personligt.
- Du får adgang til de bedste værktøjer og lærer, hvordan du bruger dem.
- Et internationalt arbejdsmiljø med højt til loftet. Det skal være fedt at gå på arbejde
Hvorfor skal du blive en del af Ageras?
Vi sætter en ære i at gøre vores arbejde godt, men vi skal også have det sjovt sammen. Du får mulighed for at deltage i vores fredagsbar hver fredag eller tage en lille pause i vores gaming-area. Der skal være plads til det hele.
Hos Ageras er vi på en mission om at erobre verden. Men hvem sagde, at du ikke kan have det sjovt imens?
Vi har et super lækkert kontor beliggende tæt på Nørreport Station. Vi har en kantine hvor vi dagligt spiser skøn frokost, og vores folk er simpelthen fantastiske.
Hvem er vi?
Som en del af Ageras, er Salary her for at gøre livet lettere for små virksomheder. I Salary arbejder vi hver dag på at gøre løn let som en leg ved at tilbyde et lønsystem der gør det let for vores kunder selv at styre løn til dem selv og deres ansatte.
Du vil indgå i et ungt og dynamisk team, hvor personlig udvikling er i fokus, hvor humøret altid er højt, og hvor vi går op i at have det sjovt sammen både på og efter arbejde.
Interesseret?
Lyder det som noget for dig? Så kan vi ikke vente med at høre fra dig. Send os dit CV og en motiveret ansøgning hurtigst muligt. Vi holder samtaler løbende og lukker for rekrutteringen, når vi har fundet den rigtige kandidat.
Tiltrædelse: Snarest muligt. Der vil være både aften- og weekendarbejde. Timerne vil primært være i starten og slutningen af hver måned. Der vil være stor fleksibilitet i den øvrige del af måneden samt hensyn til evt. eksamener.
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Om Ageras
Hos Ageras muliggør vi succes for små virksomheder ved at bygge det bedste økosystem omkring deres økonomiske behov. Med en velbevaret opstartsånd er vi i dag en ambitiøs fintech-virksomheder med næsten 250 ansatte, der opererer på 12 markeder i Europa og USA. Vores mission er at levere digitale værktøjer og tjenester, der frigør mindre virksomheder fra at bruge tid på administrationen. Dette giver dem mulighed for at dedikere deres tid og energi fuldt ud til at drive deres forretning.
#LI-DNI
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