![Siite](https://thehub-io.imgix.net/files/s3/20220129154524-66eac76a7ca4327a54c7582537084818.png?fit=crop&w=300&h=300&auto=format&q=60)
Customer Success Manager
2 months ago
Stillingen er deltid, hvor der skal forventes timer ugenligt. Det er muligt at få flere timer, hvis man har mulighed for det.
Din kommende arbejdsplads, Siite ApS:
Vi er eksperter i online markedsføring, hvor du som kunde skal forvente et højt fagligt niveau inden for blandt andet udvikling af hjemmesider, webshops, SEO og Google Ads.
Vores kontor er beliggende i Aalborg C.
Om stillingen:
Som Customer Success Manager hos Siite ApS vil du spille en central rolle i at sikre, at vores kunder får en førsteklasses serviceoplevelse. Du vil arbejde tæt sammen med vores kunder for at løse deres spørgsmål og sikre, at de opnår maksimal værdi af vores produkter og tjenester. Denne rolle kræver en naturlig interesse for at yde en god service for vores kunder.
Væsentlige opgaver:
Yde support og vejledning til kunder med hensyn til deres spørgsmål og udfordringer.
Udføre let redigering i Elementor & WordPress for at tilpasse eller opdatere kundens indhold efter behov.
Arbejde tæt sammen med teamet for at identificere og implementere forbedringer i kunderejsen.
Overvåge kundetilfredshed og feedback for løbende at forbedre vores produkter og interne processer.
Kvalifikationer:
Erfaring med kundeservice eller en lignende rolle.
Grundlæggende kendskab til Elementor og WordPress (eller god forståelse for IT-systemer).
Stærke kommunikations færdigheder
Evne til at arbejde selvstændigt og som en del af et team.
Vi tilbyder:
En fleksibel deltidsstilling med mulighed for at arbejde hjemmefra.
Konkurrencedygtig løn efter kvalifikationer.
Muligheder for professionel udvikling og vækst.
Et dynamisk og støttende arbejdsmiljø.
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