Operations Manager and Executive Support
1 week ago
Position Green is in a strong scaleup phase, and we are now looking for an Operations Manager to strengthen the operational efficiency of our Danish team, and support the Danish leadership team developing the business.
About Position Green
At Position Green, we bring together leading experts within ESG strategy, communication, and software to help businesses accelerate their sustainability agenda. Our integrated offering spans across environmental, social and governance domains, and encompasses strategy advisory, data management, reporting, e-learning and executive training.
Position Green has 700+ clients with more than 350 employees located across 10 locations in Norway, Sweden, Denmark, the US, Benelux and the UK. You will become a pivotal member of our team, working alongside bright, like-minded colleagues with a diverse set of areas of expertise and backgrounds. We value our non-formal working environment and uplifting team culture. At Position Green, we embrace giving and receiving feedback, testing and welcoming new ideas.
In our centrally located Danish office in Nyropsgade, we are +60 employees representing all functions across Position Green.
About the role
As an Operations Manager in the Danish team, you will be the owner of our customer facing operations. You will have a pivotal role in implementing and optimizing operational processes, tracking key performance metrics, and supporting strategic decision-making and prioritization. To the extent needed, you will also support project staffing, coordination and allocation of resources. You will collaborate closely with our Senior Directors, and other Operations Managers across different countries, ensuring best in class processes and driving continuous improvement. You will report directly to the Managing Director of Denmark and be an integral part of aligning project outcomes with our broader business goals.
Part of the role is to function as an executive assistant to our managing director. You will be responsible for preparing and facilitating weekly leadership meetings, performance management reporting and supporting the execution of strategic initiatives. You will also be working very closely with the other dedicated functions supporting the Danish business – People & Culture, Finance as well as Office support.
Key responsibilities:
- Overall owner of operations related to working with customers
- Support operational processes in our Advisory team (resource overview, recurring meetings, end of month follow-up)
- Support execution of strategic initiatives working closely with the leadership team
- Systems ownership and responsibility for set-up and maintenance
- Ongoing evaluation of project performance and driving improvements
- Monitor and optimize key reporting processes in collaboration with Finance (time, invoicing)
- Follow up on customer satisfaction surveys and facilitate learnings
- Prepare and facilitate weekly leadership meetings
- Ad hoc executive support to our Managing Director
Are you the one we're looking for?
We believe you thrive in a fast-paced environment and have a keen interest in the analytical and administrative side of our strategic operations. You are skilled at maintaining an overview while operationally getting things done. You enjoy working with data, processes, and reporting to drive efficiency – and to collaborate with a wide team both locally and globally to drive the changes needed.
To succeed, we believe you have:
- 2-3 years of experience in consulting, operations management or equivalent relevant experience
- A strong motivation in helping people deliver at their best
- A degree within a relevant field, such as business or economics
- Experience in building processes and routines driving operational improvements
- Strong organizational skills and the ability to analyze and report on project performance
- Full proficiency in English; proficiency in Danish is a plus
- Familiarity with CRM and reporting systems like Hubspot or Moment is a plus
- Experience working alongside and supporting a leadership team is also a plus
What's next?
If the above sounds interesting, we would be happy to receive your CV. In this recruitment, great importance is placed on personal suitability. We would like to have you onboard as soon as possible and we will be conducting interviews on an ongoing basis.
Location
We believe you are based in Copenhagen
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