HR Support Operations Specialist

4 days ago


Copenhagen, Copenhagen, Denmark Demant Polska Full time
About the Role

We are seeking a highly skilled HR Support Senior Specialist to join our team at Demant Polska. This is an exciting opportunity for an experienced HR professional to take on a leadership role and drive operational excellence in HR support.

Key Responsibilities
  • Provide first-line HR support to employees and managers regarding policies, benefits, and procedures.
  • Manage HR cases through ServiceNow, ensuring fast and effective resolution.
  • Execute core HR processes such as onboarding, time management, and leave management.
  • Collaborate with HR teams globally to harmonize and optimize HR processes.
  • Ensure accurate HR data management in PeopleCentral (SAP SuccessFactors).
Requirements
  • 5+ years of experience in HR support or administration, with strong knowledge of operational HR policies and processes.
  • A customer-centric mindset—you thrive on helping people and solving problems.
  • A process-oriented approach – you easily locate where and how to design, maintain and update existing processes.
  • Experience with HRIS systems (SAP SuccessFactors) and ServiceNow.
  • Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks.


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