Customer Support Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Music Tribe Full time

Company Description
Amplify Your Passion, Define Your Sound
TC Electronic is where passion meets sound. Since 1976, we've dedicated ourselves to creating the tools that empower your musical journey. With our award-winning gear, your creativity knows no bounds. Our innovation and commitment to quality are recognized worldwide, serving as the foundation of your inspiration, and the building blocks of your biggest hits. Let TC Electronic amplify your talent, guiding you from the studio to the stage. Let's write your next hit together.

Job Description
Looking for a highly skilled individual ready to redefine customer support. Join us in transforming brand experiences through the implementation and operation of cutting-edge strategies. Delve into technical support and service excellence, where your expertise will shape unparalleled customer interactions. Your impact will extend to automation and compliance, streamlining operations for optimal efficiency. Harness the power of performance analytics to elevate our service standards. Drive cost efficiency initiatives to ensure sustainability in our commitment to excellence. Be part of a dynamic team determined to change the world, one customer interaction at a time.

Qualifications

  1. Customer Support and Brand Experience Implementation and Operation
  2. Technical Support and Service Experience Implementation and Operation
  3. Automation and Compliance Implementation and Operation
  4. Performance and Analytics Implementation and Operation
  5. Cost Efficiency Implementation and Operation

Additional Information
Our Values

  1. Be Kind
  2. Be Clear
  3. Collaborate
  4. Deliver to Promise
  5. Celebrate

Our Culture

  1. Deeply Purpose Driven and Passionate
  2. Unstoppable Energy Giver and "Positive Troublemaker"
  3. Truly Customer Obsessed
  4. Disruptive and Digitally Minded
  5. Social and Planetary Advocate
#J-18808-Ljbffr

  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    Help us create an effortless customer experienceCustomer Support is the face of tamigo. Our customers rely on us for excellent software support that connects technology to real-world use.As a Customer Support Specialist, you will understand and address our customers' needs, ensuring that our software addresses their daily operations in a practical and...


  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    Help us create an effortless customer experience Customer Support is the face of tamigo. Our customers rely on us for excellent software support that connects technology to real-world use. As a Customer Support Specialist, you will understand and address our customers' needs, ensuring that our software addresses their daily operations in a practical and...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    Claimlane Copenhagen, Capital Region of Denmark, DenmarkCustomer Support SpecialistWe are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our customers to self-serve.About ClaimlaneClaimlane is a...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    Claimlane Copenhagen, Capital Region of Denmark, Denmark Customer Support Specialist We are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our customers to self-serve. About Claimlane Claimlane is a...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    Claimlane Copenhagen, Capital Region of Denmark, DenmarkCustomer Support SpecialistClaimlane Copenhagen, Capital Region of Denmark, DenmarkWe are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our...


  • Copenhagen, Copenhagen, Denmark Claimlane Full time

    Claimlane Copenhagen, Capital Region of Denmark, Denmark Customer Support Specialist Claimlane Copenhagen, Capital Region of Denmark, Denmark We are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our...


  • Copenhagen, Copenhagen, Denmark Lessor Group Full time

    Customer Support Specialist – Help Our Customers SucceedAre you passionate about delivering exceptional customer experiences? Do you enjoy helping others succeed while working with a highly collaborative team? If so, you might be our next Customer Support SpecialistAt Emply, we help businesses get the most out of their HR platform. As a Customer Support...


  • Copenhagen, Copenhagen, Denmark Karnov Group Denmark AS Full time

    Vores Customer Support Specialist er ansvarlig for at give kunderne den bedste service og støtte muligt. Det betyder, at du skal være dygtig til at kommunikere på forskellige måder, såsom telefonisk, via e-mail eller chat. Du skal også være i stand til at arbejde selvstændigt og være selvstændig i din håndtering af kunders anmodninger.Hertil...


  • Copenhagen, Copenhagen, Denmark wallhack Full time

    About the RoleWe are seeking a highly skilled E-commerce Logistics and Customer Support Specialist to oversee three core areas: customer support, logistics coordination, and e-commerce administration. This role offers the chance to grow within a dynamic startup environment while directly impacting our global customer experience.The ideal candidate will be...


  • Copenhagen, Copenhagen, Denmark Boozt Group Full time

    Key ResponsibilitiesAs a Danish language customer support specialist, your primary duties will include delivering exceptional customer service, handling customer inquiries, and resolving issues efficiently. You will also be responsible for identifying areas for process improvement and contributing to a seamless customer experience from order to...


  • Copenhagen, Copenhagen, Denmark Music Tribe Full time

    Company OverviewTCElectronic is a leading innovator in the music industry, empowering artists to bring their unique sound to life. Since 1976, we've dedicated ourselves to creating cutting-edge tools that inspire creativity and excellence.Job DescriptionWe're seeking a highly skilled Customer Support Specialist to redefine customer experiences through the...


  • Copenhagen, Copenhagen, Denmark Rsgroup Full time

    Career Opportunity at RSGROUPRole OverviewRSGROUP is a leading engineering solutions provider, and we are seeking a skilled Technical Support Engineer to join our team. As a key member of our customer-facing support team, you will play a vital role in providing expert guidance on our products and services through various communication channels.Main...


  • Copenhagen, Copenhagen, Denmark SKANDINAVISK Full time

    Discover a fulfilling career at Skandinavisk, where you'll be the face of our brand and deliver exceptional customer experiences. We're seeking a skilled Customer Service Specialist to join our dynamic team.About the RoleThis is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about providing top-notch support to...


  • Copenhagen, Copenhagen, Denmark Rsgroup Full time

    Technical Support SpecialistAt RS Group, we're looking for a talented Technical Support Specialist to join our team. As a key member of our Customer Services function, you'll play a vital role in providing exceptional technical guidance and support to our customers.This is a hybrid position that involves working from our office in Copenhagen and also...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Job Overview">We are seeking a skilled Customer Technical Services Analyst II-2 to join our Global Customer Care team in Copenhagen. As a key member of our team, you will provide operational and technical support for customers, analyzing a wide variety of issues, determining needed actions, and following through to resolution.">Your Key...


  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    We are seeking a highly motivated and detail-oriented Student Assistant to join our Italian market team. In this role, you will provide exceptional customer service to our growing customer base in Italy and internationally.Key Responsibilities:Support Italian and international customers via email and phone, providing technical assistance and...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    We are looking for a Cloud Support Specialist to join our team at Amazon. As a Cloud Support Specialist, you will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy.ResponsibilitiesProvide advocacy and strategic technical guidance...


  • Copenhagen, Copenhagen, Denmark Onomondo Full time

    Company OverviewOnomondo is a scale-up company that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by providing businesses with the tools and services to connect and manage their IoT devices securely and at scale.We have a tried and tested product that has won some of the most...


  • Copenhagen, Copenhagen, Denmark Mastercard Payment Services Denmark AS Full time

    Our PurposeWe connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart and accessible.Title and SummaryYou will support Mastercard Payment Services Denmark A/S as a key member of the Global Customer Care team. You will provide operational and technical support to customers, analyzing complex...


  • Copenhagen, Copenhagen, Denmark Tamigo Full time

    Gain Practical Experience in a Dynamic SaaS Companytamigo is a rapidly growing international company providing a best-in-class Workforce Management solution to customers in retail and hospitality across Europe. As a Student Assistant in Customer Support, you will play a crucial role in delivering exceptional support experiences to our customers, primarily...