Current jobs related to Customer Technical Support Specialist - Copenhagen, Copenhagen - Mastercard Payment Services Denmark AS
-
Technical Support Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeTechnical Support SpecialistThis is a technical support role that requires strong problem-solving skills and excellent communication abilities. As a Technical Support Specialist, you will be the primary point of contact for customers seeking assistance with our products.Your responsibilities will include:Providing expert technical guidance to customers...
-
Technical Support Specialist
2 days ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeWe're seeking a highly skilled Technical Support Specialist to join our team at RSGROUP. As a key member, you will provide expert technical guidance to customers through various channels, ensuring their needs are met with the best possible solutions.Key ResponsibilitiesProvide high-quality technical support via phone, email, and live chat.Build strong...
-
Technical Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Tech Domain Full timeWe are seeking a Technical Support Specialist to provide on-site assistance in various locations. As a skilled technical professional, you will be responsible for supporting casual freelancing tasks and providing contractual services on an hourly or daily basis.Key Responsibilities:Providing technical support for desktop and network-related issuesCarrying...
-
Technical Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeCompany OverviewOnomondo is a scale-up company that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by providing businesses with the tools and services to connect and manage their IoT devices securely and at scale.We have a tried and tested product that has won some of the most...
-
Customer Support Specialist
4 days ago
Copenhagen, Copenhagen, Denmark SKANDINAVISK Full timeWe are Skandinavisk, a visionary and international brand based in Copenhagen. Our approach to life is balanced, and our products bring together scents, Scandinavia, and sustainability.As a Customer Support Specialist, you will be the first point of contact for customer inquiries, providing support and troubleshooting assistance. You will collaborate closely...
-
Customer Technical Services Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark MasterCard Full timeAt Mastercard, we're passionate about making a difference in people's lives by creating innovative solutions that empower our customers and drive business growth.About the RoleWe're seeking a highly motivated and customer-focused Customer Technical Services Specialist to join our team in Copenhagen. As a key member of our Global Customer Care team, you will...
-
Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Claimlane Full timeClaimlane Copenhagen, Capital Region of Denmark, Denmark Customer Support Specialist We are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our customers to self-serve. About Claimlane Claimlane is a...
-
Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Claimlane Full timeClaimlane Copenhagen, Capital Region of Denmark, DenmarkCustomer Support SpecialistWe are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our customers to self-serve.About ClaimlaneClaimlane is a...
-
Customer Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Claimlane Full timeClaimlane Copenhagen, Capital Region of Denmark, Denmark Customer Support Specialist Claimlane Copenhagen, Capital Region of Denmark, Denmark We are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our...
-
Customer Support Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Claimlane Full timeClaimlane Copenhagen, Capital Region of Denmark, DenmarkCustomer Support SpecialistClaimlane Copenhagen, Capital Region of Denmark, DenmarkWe are looking for a tech savvy Customer Support Specialist to be the first point of contact for all inquiries from our amazing customers, and to build a scalable support setup with modern tools to make it easy for our...
-
Copenhagen, Copenhagen, Denmark Lessor Group Full timeCustomer Support Specialist – Help Our Customers SucceedAre you passionate about delivering exceptional customer experiences? Do you enjoy helping others succeed while working with a highly collaborative team? If so, you might be our next Customer Support SpecialistAt Emply, we help businesses get the most out of their HR platform. As a Customer Support...
-
Technical Support Specialist
6 days ago
Copenhagen, Copenhagen, Denmark HCLTech Full timeJob DescriptionHCL Technologies is a cutting-edge technology company that empowers businesses to reimagine their operations in the digital age. Our innovative products and services are built on decades of expertise, coupled with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer...
-
Technical Customer Support Analyst
2 weeks ago
Copenhagen, Copenhagen, Denmark MasterCard Full timeSkyrocket your career with Mastercard as a Technical Customer Support Analyst! We're looking for a skilled and customer-centric professional to join our team in Copenhagen, where you will play a critical role in delivering exceptional technical support to our customers.As a key member of our Global Customer Care team, you will analyze complex issues,...
-
Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Rsgroup Full timeCareer Opportunity at RSGROUPRole OverviewRSGROUP is a leading engineering solutions provider, and we are seeking a skilled Technical Support Engineer to join our team. As a key member of our customer-facing support team, you will play a vital role in providing expert guidance on our products and services through various communication channels.Main...
-
Technical Support Representative
1 week ago
Copenhagen, Copenhagen, Denmark Connected Cars Full timeAbout the RoleAt Connected Cars, we're on a mission to revolutionize the way people interact with their vehicles. As a Student Product Support Specialist, you'll play a vital role in helping our customers navigate the complexities of our SaaS platform and hardware device.You'll be responsible for providing top-notch support via Zendesk, ensuring timely...
-
Technical Support Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Veo Technologies Full timeAbout Veo TechnologiesVeo Technologies is a global leader in AI-based sports camera technology. Our innovative solution enables sports teams to record matches and training sessions without the need for a camera operator.We are looking to grow our IT Team with an IT Support Specialist who is passionate about IT Systems, automation, and continuous improvement....
-
Customer Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Tamigo Full timeHelp us create an effortless customer experienceCustomer Support is the face of tamigo. Our customers rely on us for excellent software support that connects technology to real-world use.As a Customer Support Specialist, you will understand and address our customers' needs, ensuring that our software addresses their daily operations in a practical and...
-
Technical Customer Support Representative
2 weeks ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeDescriptionIf you are looking to take the next step into Customer Support and interested in solving complex customer cases, then this role is for you and you should join us at OnomondoOnomondo is a series A scale-up (21M EUR) that provides a cloud-native connectivity platform for the IoT industry. Our mission is to simplify and accelerate IoT adoption by...
-
Technical Support Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Cognizant Full timeAbout the JobWe are seeking a highly skilled Technical Support Specialist to join our team at Cognizant. As a Technical Support Specialist, you will play a critical role in providing technical assistance to users, addressing hardware issues with Windows laptops, desktops, MacBooks, Android, iOS, and Printers.Your ResponsibilitiesProvide comprehensive...
-
Copenhagen, Copenhagen, Denmark Bobst Group SA Full timeAs a Technical Support Specialist, Electrical Engineering, at Bobst Group SA, you will play a vital role in maintaining and developing our equipment. With your first-class electrical knowledge and exceptional problem-solving skills, you will provide expert technical support and resolve issues efficiently. Your primary objective will be to ensure customer...
Customer Technical Support Specialist
2 weeks ago
Our Purpose
We connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart and accessible.
Title and Summary
You will support Mastercard Payment Services Denmark A/S as a key member of the Global Customer Care team. You will provide operational and technical support to customers, analyzing complex issues and following through to resolution.
Key Responsibilities:
- Provide 24/7 technical support for customers, ensuring timely and effective issue resolution;
- Collaborate with internal business partners to implement new products or technology enhancements, focusing on customer needs;
- Lead medium-sized projects/initiatives as an individual contributor, applying advanced knowledge of Mastercard's products/services within a particular discipline;
- Analyze customer feedback and suggest process improvements to enhance customer service delivery.
Requirements:
- Bachelor's degree in Computer Science, Business Administration, or related field;
- At least 2 years of experience in customer-facing roles, preferably in B2B environments;
- Advanced problem-solving skills, troubleshooting, and responding to routine customer inquiries with high-quality resolutions;
- Excellent written and verbal communication skills;
- Familiarity with ITIL framework and Real-Time Payment solutions is a plus.
