Technical Supporter
2 weeks ago
KLAR TIL AT SKABE KUNDEGLÆDE? VI SØGER EN NY TEKNISK SUPPORTER
Som Teknisk Supporter vil du spille en nøglerolle og være i daglig dialog med vores fantastiske kunder og hjælpe dem med at navigere og overvinde daglige udfordringer i vores software, Microbizz. Du bliver en uundværlig del af vores Customer Experience afdeling, hvor et topmotiveret team af eksperter står klar til at tage imod dig
Som en del af vores Customer Support team, vil du ikke kun være en Microbizz support-ticket master, men også en mulig fremtidig underviser i brugen af Microbizz og en ekspert i systemopsætning. Du kommer til at arbejde tæt sammen med vores erfarne Microbizz-konsulenter og være med til at levere nye og spændende softwareløsninger på desktop og app til vores kunder.
Hvad vi forventer af dig:
- Et naturligt problemknusergen og en lyst til at kommunikere (på dansk og engelsk) med vores kunder på mail og telefon
- Lysten til at lære og udvikle dig inden for tekniske aspekter af Microbizz
- En passion for undervisning og deling af din viden med vores brugere
- Teamånd og viljen til at knokle sammen med dine kollegaer i at skabe værdi for vores kunder
- Teknisk flair og tidligere erfaring med support
Hvad vi tilbyder:
- En sjov og dynamisk arbejdsplads i vækst med et energisk team, der støtter hinanden og fejrer sejre sammen
- En spændende arbejdsdag, hvor du bidrager til at digitalisere vores kunders arbejdsprocesser og fjerne papirnusseri og kedelige arbejdsgange for vores brugere i felten og på kontoret
- En chance for at blive en vigtig spiller i vores voksende Customer Experience afdeling med rig mulighed for personlig udvikling
- Muligheden for at være med til at forme vores kunders oplevelse og bringe smil frem hos dem
- Konkurrencedygtig løn og gode frynsegoder, der får dig til at smile endnu bredere
- Masser sociale events, som brætspilsaftener, DHL, sommerfest, julefrokost, filmaftener og meget mere
- Køleskabe fyldt med kolde drikkevarer, frugt og snacks til fri afbenyttelse
- Frivillig fællestræning i arbejdstiden hver tirsdag
Vil du være en del af et dynamisk og innovativt team, der forvandler den måde, virksomheder administrerer deres forretning på? Så er Microbizz stedet for dig Vi er en ambitiøs SaaS-virksomhed, der har specialiseret sig i at levere løsninger til digitalisering af virksomhedsprocesser inden for håndværker-, facility-, service- og forsyningsbranchen.
Hos Microbizz er vi ikke bange for at udfordre status quo og tænke nyt. Vi tror på, at digitaliseringsrejsen kan være en spændende og problemfri oplevelse, og vi arbejder hårdt på at skabe innovative løsninger, der forenkler arbejdsgange og frigiver tid til vigtigere opgaver.
Vores team består af dedikerede mennesker, der brænder for at skabe en positiv forandring. Vi værdsætter kreativitet og nytænkning, og vi tilskynder vores medarbejdere til at komme med nye ideer og bidrage aktivt til virksomhedens udvikling. Vi tror på, at et godt arbejdsmiljø er afgørende for at skabe succes, og vi tilbyder en fleksibel og støttende kultur, hvor hver enkelt medarbejder kan blomstre.
Som en del af vores team får du mulighed for at være med til at forme fremtiden for digitalisering i bl.a. håndværker-, service- og forsyningsbranchen. Du vil arbejde med spændende projekter, samarbejde med erfarne eksperter og have mulighed for at udvikle dine færdigheder og karriere.
Så hvis du brænder for kundeservice, tekniske udfordringer og at være en del af et team, der elsker at gøre en forskel, så skynd dig og send din ansøgning i dag
Vi indkalder løbende til samtale.
Tiltrædelse: Snarest
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