sales coordinator

Are you passionate about delivering excellent and professional service, with the customer at the center? Are you good at coordinating and do you deliver high quality? Then you could be a great match as this Sales Coordinator with experience in Customer Service for the Swedish marketOn behalf of Techtronic Industries, Randstad is looking for a Swedish-speaking Sales Coordinator for their head office in Hvidovre.about TTITechtronic Industries (TTI) is driving innovation in cordless technology, leading the way in power tools, accessories, outdoor power equipment. With approx. 45,000 employees and $13.7 billion in revenue in 2023, they are setting new standards for performance and quality. MILWAUKEE® empowers professionals with cutting-edge tools for safety and efficiency, while RYOBI® inspires DIY enthusiasts with innovative solutions. TTI Nordic employs 500 people across the Nordic and Baltic regions, with the Nordic headquarters located near Copenhagen.about the positionAs a Sales Coordinator, you will become an invaluable part of the team, where every day presents new challenges that you handle with ease and professionalism. Close collaboration between departments is emphasized, where knowledge is shared and colleagues lift each other up. You will be trained to become a specialist who masters all the "hacks" and tools, so you can offer quick and sophisticated solutions to customers. With strong support and your growing expertise, you will become a key resource who consistently delivers a first-class customer experience.Your primary tasks will consist of:• Handling incoming inquiries via phone and e-mail in Swedish and English• Supporting customers in processing their orders in the order system and in Salesforce• Finding the best solution together with customers and ensuring they are met with dedicated professionalism• Daily contact with Account Managers to help them drive sales• Collaboration with the sales team during product campaigns and conferencesyour profileWe are looking for a highly proactive, enterprising, and flexible individual with a strong service-minded and solution-oriented DNA. You thrive in a high-paced work environment and are passionate about learning the technical aspects of our products. You should love engaging with customers over the phone, taking full ownership of inquiries, and feeling comfortable making independent decisions. Importantly, you possess a flexible and positive mindset, recognizing that thriving in a team where collective results are achieved is key to success.To succeed in this role, you must meet the following criteria:• You are Swedish-speaking or possess extensive experience in customer service for Swedish customers• You have experience from a similar position (Customer Service, Sales Support, etc.• You are comfortable taking ownership and making independent decisions• You thrive in a high-paced team environment• You are passionate about learning and understanding technical products• Knowledge of Finnish is furthermore an advantage, but not a requirementyou are offeredA well-established company with market-leading products like MILWAUKEE® and Ryobi® and discover an exciting, independent role with fantastic colleagues. Within the dynamic and supportive Customer Service Team, you will have the opportunity to strengthen your competencies in sales and customer service, as well as build a strong foundation for sophisticated customer and issue handling, enabling you to work at a high professional level.You get the freedom to work in your own way, with plenty of collaboration between departments. All the training, tools, and resources are provided for you to succeed in your role. TTI offers you a competitive salary and pension scheme, as well as a wide range of other benefits, such as:• A large team with lovely, fun, and dedicated colleagues• Great management that focuses on your development• Many fun social events, such as summer parties, winter parties, sales events, and conferences, etc.• Flexibility to work from home 1 day a week• Generous discounts on power and hand tools, garden machinery, accessories, etc.• A range of internal health initiatives, such as massage services• A beneficial pension and healthcare packageemployment details• Full-time employment, 37 hours per week (excluding lunch break)• Working hours are Monday – Thursday 08:00 – 16:00 and Friday 08:00 – 15:30. The phone lines are open between 08:00 – 15:00.• Start date: as soon as possible• Permanent employment• Staff restaurant (lunch service) and premium coffee/unlimited fruit in modern premises• Good parking facilitiesapplication and contactYou apply for the position by clicking "apply now". We review the applications received and conduct interviews on an ongoing basis. Randstad is responsible for the recruitment process on behalf of Techtronic Industries. If you have any questions about the position, feel free to contact consultant Juliane Frandsen at juliane.frandsen@randstad.dkWe look forward to hearing from you.about randstadRandstad is the world’s largest talent company and a partner of choice to clients. As a Partner for Talent, we are committed to providing equitable opportunities to people from all backgrounds and helping them remain relevant in the rapidly changing world of work. We have a deep understanding of the labour market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. We support people to realise their true potential throughout their entire working life. This is what we do and what motivates us every day.Randstad DK is part of the international Randstad Group. Every day, we help more than 600,000 people around the world find jobs. We specialise in finding, attracting, and retaining skilled talent to power businesses at speed and at scale. Randstad DK is a leader in this field, with offices in Copenhagen, Aarhus, Aalborg, and Kolding.