Product Manager
2 days ago
Publicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession – combined with our culture of curiosity and relentlessness – enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit publicissapient.com .
Overview
As a Product Manager, Consumer Products, at Publicis Sapient, you will collaborate with clients undertaking major Digital Business Transformation (DBT) engagements to understand their business, end customer needs, and then constantly deliver value with fast increment cycles. You will serve as Product Manager by becoming the client's trusted advisor in leading the overall vision, strategy, roadmap and prioritization for a specific digital product or products.
Responsibilities
- Inspire, lead and mentor high-performing Product teams to continually drive improvements in developing and enhancing best-in-class digital products and services within the Consumer Product industry.
- Partner with client/PS business, strategists, experience leads and architects to frame business goals and value pools from which we can shape product propositions that provide a better business value and customer experience.
- Develop product vision, strategy, and market/user research by keeping the customer at the center of everything we do while using design thinking tools.
- Collaborate/represent client in driving ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options.
- Develop solution hypotheses iteratively, based on user research, industry, and market trend analysis.
- Establish customer journey mapping to guide product development; then validate that learning with user testing.
- Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value.
- Validate and present the business case to the C-level executives and lead business reviews to ensure the team prioritizes the right features.
- Serve as a voice of the customer, understanding the customer needs and aligning with the cross-functional team.
- Establish objective goals for the product with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
- Masterfully apply Lean Agile practices and frameworks to design and enable solutions or digital transformation initiatives that enhance business value delivery and responsiveness for our clients.
- Collaborate with product owners, solution managers and cross-functional product managers to ensure all product teams are marching towards the same program increment (PI) objectives.
- Collaborate with system architects to envision and prioritize system enablers.
- Keep pace with market trends and represent client to maintain competitive advantage by continuously learning about the changes in client's business.
- Build and maintain a trusting relationship with the client, teams and vendors in a way that earns the respect of team members across their diverse backgrounds: strategy, experience, engineering, and analytics. Develop influence without authority.
Qualifications
- Mastery in techniques and lean agile methodologies that maximize flow of value and are deeply rooted in Agile, Lean, and continuous delivery principles, with an ability to extend that understanding throughout the organization.
- Proven success creating digital products vision, strategy, experience, and enterprise solutions and services from ideation to launch, including engineering and operational quality.
- Strong knowledge in Consumer Products or Retail preferred.
- Expertise in working with a multi-disciplinary team on customer-focused products and services to design and build solutions that deliver valuable outcomes.
- Proven ability in collaborating and leading Program Increment (PI) cycles.
- Significant industry knowledge and expertise within aligned or targeted industry is essential.
- Proven ability to prioritize competing demands and obtain buy-in from stakeholders.
- Practices lean agile and design thinking principles, led/facilitated workshops to cultivate the ideation.
- Ability to define financials, ROI, KPIs, and forecasts with success leveraging data to make decisions about product feature increments.
- Proven track record of working with senior client stakeholders and diverse teams as a servant leader and steward of economic and customer value.
- Mastery in leading change and inspiring others to change behaviors.
Additional information
Benefits of Working Here:
- We work with cutting-edge technology which has always been part of our DNA and we want our employees to define what technologies our clients use next.
- We provide many learning opportunities to deepen your skillset and to support your professional growth.
- We offer numerous discounts on travel, cultural and leisure activities.
- We put the well-being of our people first and organize various health initiatives.
- We offer you a vibrant workplace culture with many different community events throughout the year.
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