Assistant Manager
3 weeks ago
Are you our new Assistant Manager?
Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and love motivating colleagues?
If yes, keep reading as we are looking for a new Assistant Manager for one of our stores in Copenhagen.
Role Overview:
In this role, you will assist the Store Manager in the day-to-day running of the store, taking ownership of a number of duties while ensuring that the store's KPIs are achieved.
Key Duties/Responsibilities:
Employees
- Train and create career plans together with the store manager for internal employees and promote progression within the group.
- Assist with store recruitment, new starter inductions, and staff training.
Sales
- Ensure and analyze the store's dashboard to achieve targets and KPIs, and where possible, exceed them.
- Provide supervisory help on the sales floor, selling personally where necessary.
- Ensure adequate floor coverage at all times, taking into account normal peaks and troughs in the sales pattern.
Customer Service
- Motivate and train the team to ensure that customers receive courteous, considerate, and responsible advice.
- Handle all customer complaints according to company policy, ensuring they are dealt with promptly, courteously, and objectively.
- Support the team in encouraging customers to return due to courteous and competent service.
Visual Merchandising
- Attract, engage, and motivate customers to make purchases in-store by using the latest visual techniques.
- Ensure that all merchandise is correctly priced, price amendments are actioned, and all POS is correctly displayed.
- Keep stock on display clean and presentable at all times.
Skills/Experience/Knowledge Needed:
- Retail Management experience.
- Experience in leading and motivating a team.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills - Microsoft Outlook, Word, and Excel.
We know our employees put a great effort into making JD Sports the success it is today, and in turn, we offer them some amazing benefits:
- Discretionary Bonus Scheme.
- Staff Discount on JD Group and other brands within the organization.
- Pension Scheme.
- Personal development opportunities to learn and develop at work.
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