IT Business Consultant
3 months ago
Digital Collaboration & Workplace aims to deliver seamless employee experiences providing end-users with capability and empowerment by minimizing technological disruptions. We aim to do so by providing products, processes, and governance around digital touchpoints for our colleagues and by constantly optimizing end-to-end digital experience, proactively measure and remediate digital impediments that hinder employees from accomplishing their objectives. Our focus is customer-centricity and fostering the outside-in view.
Digital Solutions & Development > Digital Solutions > Workplace and Collaboration
We are looking for a Business Consultant who can enable us to improve the user experience and adoption of our IT services and tools within the product portfolio. You will be responsible for creating and maintaining engaging content on our communication and documentation channels, which showcases the benefits and features of our IT solutions. You will also collaborate with other teams to collect feedback, identify user needs, and provide training and support.
Responsibilities
To be effective in this role, you need to have advanced communication and writing skills, as well as a full understanding of IT concepts and functionalities. You should be able to translate technical information into simple and clear language that appeals to our end-users and assists them in achieving their goals. You should also be enthusiastic about empowering and enabling end-users to use IT effectively and efficiently.
- Improve end-user awareness, capabilities, and maturity of tools and services by assisting employees, departments, and business units in strengthening their productivity and collaborative abilities.
- Drive adoption and user experience towards end-users and customers across the business organization.
- Usage and impact analysis: Track and measure the usage and impact of services and applications across the portfolio to define areas for future improvements and additional efforts.
- Plan, promote, and deliver training sessions on various levels for productivity and collaboration tools - both tool-specific and theme-based sessions.
- Build, implement, and conduct consultancy offerings available for self-service booking by business individuals, departments, or units, covering specific tools and themes like personal productivity, efficient group collaboration, high-quality business meetings, prompt engineering, etc.
- Write Knowledge Base articles and drive our Productivity Portal site by writing news posts and tool guidance, video presentations, etc.
- Schedule and plan Change Management efforts when implementing new tools or services, including target audience analysis, stakeholder management, communication efforts, use case scenarios, qualitative feedback loops, usage metrics, reinforcement initiatives, etc.
Qualifications
You need to have qualifications that enable you to honor your responsibilities and perform your tasks. The following list is indicative, rather than absolute, of the qualifications that we are looking for:
- You hold a relevant educational background at the Bachelor or Master level within IT, Informatics, communication, or alike.
- Interest in the Modern Work field and how technology can affect work culture, collaboration, productivity, and mobility.
- Experience in "translating" complex and technical concepts, practices, and policies into impactful, simple-to-understand communication and training.
- Proven skillset in developing inspiring content such as blog posts, articles, video production, training materials, etc.
Competencies
- Excellent communication and presentation skills, both verbal and written, and on camera.
- Knowledge of and experience with various productivity and collaboration tools, such as Microsoft Office 365, Adobe Creative Apps, etc.
- Ability to design and deliver engaging and effective training sessions for different audiences and levels of proficiency.
- Customer-oriented mindset and high interpersonal skills.
- Ability to work effectively and proactively, as well as collaborate with multiple stakeholders across the organization.
- Analytical and problem-solving skills, with a focus on user needs and feedback.
- Project management and organizational skills, with the ability to prioritize and handle multiple tasks.
- Awareness of and adherence to security and compliance standards and best practices.
What we offer
Vestas provides an open, respectful global culture, an attractive compensation package, and long-term career development. Choose us, choose a good future To meet business growth needs, Vestas needs a lot of expertise to join us. We care and respect all employees and will offer attractive benefits which include: a broad program of on-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to achieve goals to achieve results. Choose us, choose a solid future
Additional information
This role is based in Aarhus, Denmark.
We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date. Please be advised to apply on or before September 11th, 2024.
For further information please contact Poul Buus Jørgensen, Technical Area Lead - Digital Collaboration & Workplace at
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,
DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry." Your unique perspective is what will help us power the solution for a sustainable, green energy future.
About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialized in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce that embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
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