Store Director Bremerholm Copenhagen

WE ARE LOOKING FOR AN EXCEPTIONAL STORE DIRECTOR TO LEAD OUR FLAGSHIP STORE IN BREMERHOLM, COPENHAGEN

Our flagship store is the heart of this movement, and we are looking for a dynamic, entrepreneurial, and highly skilled leader to take it to the next level. As our Store Director, you will embody the GANNI spirit—driven, passionate, hands-on, and always one step ahead. You will lead a team that thrives on creativity, clienteling, and commercial excellence, acting as an ambassador for GANNI, where a common purpose unites everyone.

At GANNI, we are passionate and optimistic people who live and breathe everything we stand for. You bring a responsible, environmentally conscious approach to our business.

You will own your business, actively driving client engagement, sales, and team development while ensuring an unparalleled customer experience. You will run a business based on an omnichannel/omnicommerce mentality, where missing a sale is not an option. With a result-oriented mindset, you will drive footfall through a digital client outreach program as an integral part of daily operations.

With a strong client book, a strategic mindset, and a passion for building relationships, you will leverage online booking services and in-store events to grow and nurture the GANNI community.

You will lead and support your team to consistently deliver seamless, efficient, and client-focused service. You will manage, motivate, and inspire your store team to achieve KPI targets while fostering a culture that is authentic, optimistic, and driven by results and continuous learning.

KEY RESPONSIBILITIES

STORE MANAGEMENT & BUSINESS PERFORMANCE

1. Own and drive the store's commercial success, achieving sales budgets and KPI targets set by the Retail Area Manager.
2. Analyze performance metrics, identify opportunities for growth, and take proactive actions to optimize business performance.
3. Implement and diligently follow up on action plans, ensuring continuous improvement and alignment with company goals.
4. Collaborate closely with the Retail Area Manager to set priorities, align business strategies, and execute effectively.
5. Set and communicate clear expectations for daily, weekly, and monthly store results, ensuring consistent performance tracking.
6. Deliver structured training and workshops using tools and resources provided by the Retail Area Manager and Training Team.
7. Ensure timely and accurate reporting, meeting all weekly and monthly deadlines.
8. Plan and manage store schedules strategically, ensuring productivity while optimizing salary spending.

TEAM LEADERSHIP & DEVELOPMENT

1. Lead by example, setting the standard for GANNI's service excellence, selling procedures, and brand values.
2. Coach, motivate, and challenge the team to reach their full potential, fostering a high-performance culture.
3. Ensure all team members are fully trained on collections, following HUB Academy guidelines and embodying GANNI's brand ethos.
4. Organize and lead monthly staff meetings, ensuring transparency, alignment, and engagement.
5. Oversee the recruitment, onboarding, and continuous development of Client Advisors, building a team of top talent.
6. Apply disciplinary procedures professionally and timely when necessary, ensuring fairness and consistency.
7. Ensure all GANNI HR policies and procedures are upheld at all times.
8. Maintain a high standard of grooming and professional behaviour, ensuring the team represents the brand in an inspiring way.
9. Conduct yearly Performance Development Plans (PDPs) and appraisals, fostering continuous growth and accountability.

OPERATIONS & STORE EXCELLENCE

1. Ensure the storefront and back-of-house (BOH) areas are always presentable, organized, and operationally efficient.
2. Take full ownership of weekly stocktakes and shrinkage results, ensuring accuracy and accountability.
3. Oversee all operational and commercial processes, including deliveries, RTW, sales implementation, till procedures, returns, claims processing, and omnichannel operations (BOPIS, EA, BOSFS).
4. Plan and execute in-store events in collaboration with the Marketing Team and Retail Area Manager, enhancing customer engagement.
5. Ensure visual merchandising (VM) standards are executed flawlessly, working closely with the VM team to maintain an inspiring retail environment.

PROFESSIONAL QUALIFICATIONS

1. Proven leadership experience—minimum 5 years in store management within fashion retail (luxury experience is a plus).
2. Strong clienteling expertise with a well-developed client book and a deep understanding of personalized service.
3. Experience in CRM management and digital clienteling strategies to drive footfall, engagement, and retention.
4. Hands-on, entrepreneurial approach—this is not a corporate desk job; you lead from the floor, setting the standard for your team.
5. Exceptional communication and team leadership skills—you know how to inspire, coach, and drive high performance.
6. Proven ability to train, develop, and empower sales teams to achieve commercial success and deliver best-in-class service.
7. Strong commercial acumen—P&L ownership, KPI analysis, and strategic decision-making to drive business performance.
8. Experience in visual merchandising and in-store activations to elevate the customer experience and storytelling.
9. Thrives in a fast-paced, high-energy environment while maintaining attention to detail and operational excellence.
10. Fluent in English (Danish is a strong advantage).

PERSONAL QUALIFICATIONS

1. A natural connector—you build and maintain strong relationships with clients, your team, and the wider GANNI community.
2. Detail-oriented and obsessed with customer experience—you anticipate needs and go above and beyond.
3. Highly organized, structured, and adaptable—you think ahead and act decisively in a dynamic retail environment.
4. A team player with a founder's mentality—you take ownership, lead with confidence, and drive results with passion.
5. Deep passion for the GANNI brand, fashion, and culture—you embody our values and make an impact.

THE GANNI WAY
We are looking for a true GANNI ambassador - someone who shares our values of Openness (ready to evolve, honest not perfect), Optimism (you never stand still, just dance), Authenticity (you march at your own beat), Accountability (no excuses, you make an impact) & Responsibility (make small changes, see big differences).

The GANNI culture is based on a learning and results-driven mentality, where everyone is united by a common purpose of (hack)the fashion system

GANNI is a state of mind - more than a way of dressing and we love to change the usual practice in everything we do. We are confident and capable of anything So prepare yourself to be comfortable with the uncomfortable and hacking the system together with our amazing Retail team

BE BOLD AND JOIN OUR GANNI COMMUNITY
We hope you got all your questions answered and feel motivated to join our team and become a part of the GANNI community.

We will be interviewing candidates continuously and kindly ask you to send your application and CV as soon as possible. Please use the "Apply for position" button.

We welcome applications from all people regardless of gender identities, sexual orientations, ethnicities, racial identities, religious beliefs, disability statuses and personal expressions. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV.

ABOUT GANNI
Founded in Copenhagen, GANNI is a Danish fashion house led by the husband-and-wife duo Creative Director Ditte Reffstrup and Founder Nicolaj Reffstrup. Born from Ditte's joyful and uninhibited approach to fashion, GANNI embodies a vision of self-expression, empowering individuals to feel like their most confident selves. More than a fashion brand, GANNI has grown into a mindset—a movement that embraces a community of progressive-minded change-makers with a distinctive, unconventional sense of style, defining the GANNI Girl and ushering in a new era of luxury. With offices in Copenhagen, Paris, New York, and Shanghai, GANNI is present in over 700 of the world's most prestigious retailers and operates 70 stores across Europe, the United States, and Asia. GANNI.com delivers to 35 countries globally, including Australia, Canada, and South Korea.

As a certified B-Corp, GANNI is committed to progress over perfection, always striving to make better choices in every aspect of the business. The brand is dedicated to embracing innovation, particularly through its Fabrics of the Future program and circular initiatives. GANNI publishes an annual Responsibility Report, offering transparency on its progress, commitments, and impact as it continues its journey toward a more responsible future.

OUR VISION & MISSION
TO PLAYFULLY CHALLENGE CONVENTION AS A FORCE OF POSITIVE CHANGE FOR STYLE, PEOPLE AND PLANET.

Our approach to creating fashion is always disruptive,
refreshing and innovative. From challenging the conventions
of style, to revolutionizing the business practices of the
industry - we challenge the status quo of a cluttered and
homogenising landscape in service of better.