Customer Training Specialist

3 days ago

Sønderborg Kommune, Denmark SAAB Full time

Do you want to work in a company developing systems to help keep people and society safe?

We are rapidly growing our global business and we are looking for new colleagues for our Customer Training Team in the Support & Services Department.

Your role

The Customer Training Team at Saab Danmark is responsible for analyzing the customers’ training requirements, creating training plans and organizing training events internally with the project teams and externally with our customers - primarily in the defense industry.

Main focus of our training deliverables is to provide advanced technical maintenance and operator training for our TactiCall communication systems.

Your profile

As a Customer Training Specialist, we expect you to work with the customers’ needs at heart, in an environment where cooperation and problem solving are necessary traits.

  1. Create and maintain a large professional network and enjoy connecting with customers internally and externally.
  2. Shape and reshape the training to fit the customers’ needs and their level of knowledge.
  3. Drive innovation regarding training methods and tools.
  4. Have a proactive and systematic approach to your tasks.
  5. Thrive with training of larger groups.
  6. Are curious, perceptive and flexible - acting with Saab’s and our customers’ best interest in mind.

We expect you to have a genuine interest for technology in communication systems, and the flexibility and intuition to adapt your instructional style to suit a varied audience, using a mixture of theory and hands-on to give the best results.

Previous practical knowledge of and experience with IT infrastructure, communication systems or radio equipment and similar types of training will be an advantage.

What you will be a part of

The Customer Training Team develops and delivers solutions for handling and maintaining our communication systems – we support the design, and design the support. Customer training is an important piece of this puzzle.

The Training Team is responsible for planning and executing training both at our site in Sønderborg and at the customers’ sites.

We are in a global environment and therefore look for candidates with various backgrounds and experiences. We interact with each other and therefore need good communicators, who like to interact with stakeholders and who speak/write English.

Multiple travels each year must be expected.

What can you expect from us?

Saab Danmark is a company in growth and you will therefore experience a company that is dynamic and able to adapt. In the Saab group we have a saying ”Business is done between people” , and this is also the environment you can expect here. We offer:

  1. Initial learning process with mentorship and support.
  2. Good career and development opportunities in a professional company.
  3. A vibrant and international atmosphere with colleagues from all over the world.
  4. Benefits that support our employees’ wellbeing.
  5. A variety of social activities, lunch scheme, pension as well as flexible work conditions.
  6. Focus on our teams, good cooperation and giving our employees the ability to take ownership of their tasks.

As a condition of employment, candidates will be required to participate in a background investigation and/or successfully demonstrate eligibility to receive applicable government security clearance(s).

About Saab Danmark A/S

Saab in Denmark is part of the Saab Group with headquarters in Stockholm, Sweden. At the same time, Saab Danmark is an independent legal company with a flat organisational structure. Our main business area is delivering integrated communication solutions to military markets at home and abroad.

You can find further information about our integrated communication solution TactiCall at

Regardless of whether you value cutting edge technology, creativity or an innovative environment, everyone at Saab contributes to keeping people and society safe.

#J-18808-Ljbffr

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