Head of Internal services
2 months ago
Er du klar til en central rolle, hvor du får et ledende ansvaret for vores Contract Management, Customer Care og Local Logistics? I denne stilling får du en superspændende og alsidig funktion, med mange gode kollegaer som bakker dig op.
Velkommen til Sharp Denmark
Sharp er en af verdens førende producenter af unikke produkter og løsninger til erhvervslivet. Siden vi opfandt den første mekaniske blyant for over 100 år siden, har vi været på forkant med udviklingen i den digitale arbejdsplads. I dag er vi en komplet IT- og systemleverandør, der bringer værdi til store og små virksomheder i hele Danmark.
Til en nyoprettet funktion, søger vi en ny kollega, hurtigst muligt. Din arbejdsplads bliver centralt i Herlev.
Kundeservice, telefoner, administration og hjælp til vores Professional Services og salgsafdeling.
Du får en yderst vigtig rolle på kontoret, som vil bestå af mange typer af interne opgaver, herunder kontrakts styring og ledelse. Du skal ud over kontrakts styring og ansvaret herfor også lede et travlt Customer Care og Delivery team. I din rolle som Head of Internal Services er du ud over den ansvarlige daglige leder, en stor del af den daglige drift og indgår i de daglige rutiner sammen med afdelingen.
Produkterne som vi sælger er ”Information Management og ”Smart Office”, hvilket omfatter AV- IT & dokumenthåndterings-løsninger til virksomheder, herunder operativsystemer og hardware samt alt i service og support.
Vi skal nok lære dig alt om vores systemer og alt det du har brug for at vide. Erfaring med kontrakts styringssystemer er en fordel. Du skal se dig selv som én glad, positiv, meget struktureret og motiverende person, der brænder for nedenstående opgaver i dagligdagen.
- Kontrakts styring, herunder optimering, fakturering, udvikling og ledelse.
- Lede og motiverer et mindre team af erfarne og dedikerede medarbejdere.
- Bevare gode relationer til eksisterende kunder gennem telefon, mail og kundeservice.
- Bidrage positivt til husets processer og løbende udvikling.
- Arbejde tæt sammen med Professional Services.
- Være hjælp til salgsafdelingen og kunder med planlægning af leverancer.
- Opdaterer systemer og have overblikket over de interne procedurer.
- Følge op på kundesager og sikre, at vi ikke glemmer vores aftaler med kunder og leverandører.
- Følge op på kontrakter og bidrage med kontrakthåndtering i vores systemer.
- Bidrage positivt til virksomhedens resultater via et stærkt overblik og rettidig omhu.
Ordnede forhold og god stemning
Vi har skabt nogle gode forhold, og det betyder, at vi kan tilbyde dig en attraktiv lønpakke med pension, sygeforsikring, god frokostordning, fri telefon og mulighed for personlig udvikling.
Kundeservice erfaring og hammerdygtig til administration og systemer
- Du har erfaring med intern administration, kontrakts-styring og kundeservice.
- Du er dygtig i Office-Pakken, kontrakts-styringssystemer og let til at lære nye systemer.
- Du taler og skriver flydende Dansk og du er også god i Engelsk.
- Du er smilende af natur og hjælpsom.
- Du er et ordensmenneske med stort overblik, der ikke er bleg for nye udfordringer.
Vi glæder os til at høre fra dig
Bemærk; du vil ikke modtage bekræftelse på din ansøgning. Vi afholder løbende samtaler og stillingen besættes når den rette kandidat er fundet. Har du ikke hørt fra os inden 31. december 2024, må du betragte stillingen som besat til anden side og dine oplysninger vil være slettet i vores systemer.
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