Customer Supporter
2 days ago
Nysgerrig og kundeorienteret kollega søges til Customer Care Business, Århus
Danske Bank er en nordisk bank med tætte forbindelser til resten af verden. Vi har i 150 år hjulpet mennesker og virksomheder med at forløse deres potentiale. En karriere hos os er en mulighed for at blive en del af et fællesskab med 22.000 kolleger og en virksomhedskultur med fokus på Team Up, Own It og Be Open.
Gør en forskel for kunder og kolleger
Customer Care DK hjælper landbrugs- og erhvervskunder over hele Danmark med deres daglige bankbehov. Vi er en samling af dedikerede teams, der hver især er specialiseret i forskellige kundesegmenter, og vi har vores hjem i fire forskellige områder i Danmark.
Vi hjælper vores kunder med deres daglige behov, herunder transaktioner, kontohåndtering, betalinger, likviditetsstyring og digitale løsninger, altid med det mål at levere den mest optimale bankløsning, der passer perfekt til hver kundes unikke behov.
Hos os får du:
- En alsidig rolle med mange forskellige opgaver
- Bredt indblik i mange fagområder
- En lærerig atmosfære med mulighed for kvalificeret sparring og støtte
- En stærk holdånd, hvor vi altid hjælper hinanden
- Et dynamisk miljø med høj energi og fokus på godt humør og kundetilfredshed
- Chancen for at blive en del af et team, der går den ekstra mil for en fremragende kundeoplevelse
Samarbejde og udvikling – fagligt og personligt
For at lykkes i rollen er det afgørende, at du har fokus på og lyst til at supportere både landbrugs- og erhvervskunder og dine kolleger. Du formår at håndtere komplekse opgaver, og du møder dine samarbejdspartnere med tillid og hjælpsomhed.
Teamet, som du bliver en del af, har ansvaret for at supportere alle større landbrugs- og erhvervskunder i hele Danmark med deres daglige bankforretninger. For os er det vigtigt, at du har den rigtige indstilling og gåpåmod. Du er fleksibel og har det drive, der skal til for at udvikle dig i jobbet.
En del af den daglige kommunikation vil foregå på engelsk, så det er en forudsætning, at du er god til engelsk i skrift og tale. Pluspunkter vil være:
- Digital nysgerrighed
- Er udadvendt og trives i dialog med kunder
- Erfaring fra bank, kreditinstitution eller anden finansiel virksomhed
- Befinder dig godt i et dynamisk miljø med mange forskellige opgaver
Du er engageret, resultatorienteret og selvsikker, og du har en tillidsvækkende og positiv tilgang til dit arbejde. Du er en teamspiller, og du er med til at skabe en god kontakt med både kunder og kolleger.
Vil du vide mere?
Har du spørgsmål, er du velkommen til at kontakte Inga Løvlund på mobil 41950180, chef for Customer Care i Århus og Kolding. Vi holder løbende samtaler, så send gerne din ansøgning til os snarest muligt.
Vi ser frem til at høre fra dig
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