Nordic Speaking IT Customer Support

2 days ago


Aarhus, Denmark Patrique Mercier Recruitment Spain Full time
Nordic Speaking IT Customer Support (Remote) - Remote in Greece

Patrique Mercier Recruitment ES is excited to offer a rewarding opportunity for a Nordic Speaking IT Customer Support Specialist in a remote setting in Greece If you have a passion for helping customers and a knack for technology, this is the perfect role for you. As part of our team, you will provide exceptional support to Nordic-speaking clients, assisting them with their technical inquiries and ensuring they have a smooth experience with our products and services.

Enjoy the flexibility of remote work while being part of an innovative team and making a real difference


Your Responsibilities
  • Deliver outstanding IT customer support to Nordic-speaking clients through various channels such as email, chat, and phone.
  • Troubleshoot and resolve customer issues promptly, ensuring high levels of satisfaction.
  • Educate clients on the effective use of our products and features to enhance their experience.
  • Maintain accurate records of customer interactions and technical issues to improve service quality.
  • Collaborate with team members to share knowledge and best practices.
  • Engage in continuous learning and training to stay updated with product advancements.

Requirements
  • Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is required.
  • Strong technical skills and a problem-solving mindset.
  • Previous experience in customer support or IT support is advantageous, but not essential.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively and independently in a remote environment.
  • A commitment to providing top-notch service and customer satisfaction.
  • A willingness to learn and adapt in a fast-paced tech environment.

Benefits
  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year Fully Paid Training.
  • Good Salary.
  • Fully Paid Relocation Package (flight, transfer, and hotel).
  • Free Greek Lessons, discounts, and other perks.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • IT Services and IT Consulting
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