Senior UX Designer

1 week ago


Hedehusene, Denmark Rockwool AS Full time

We are looking for a proactive, self-running and hands-on Senior UX Designer to join our Digital Sales & Marketing Department and our global Customer Engagement team at our Headquarters in Hedehusene.

Ready to help build a better future for generations to come?
In an ever-changing, fast-paced world, we owe it to ourselves and our future generations to live life responsibly. At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference

Your future team
As part of the Customer Engagement Team in the Digital Sales & Marketing department, you'll join a positive and dynamic team dedicated to creating superior customer experiences and digital solutions that support sales in building highly engaged customer relationships. The team consists of 4 members and is responsible for several of ROCKWOOL’s key global customer-facing platforms, including 80 websites across 5 brands, Product Information Management (PIM) and Learning Management Systems (LMS).

What you will be doing
You will lead the effort in defining digital customer journeys and driving impactful design changes for our new website redesign project. You'll collaborate with cross-functional teams and agencies, conduct user research, analyze data to inform design decisions and optimize the customer journey to enhance satisfaction and engagement.

Your tasks will include, among others:

  1. Define, create and validate key (business critical) user journeys across platforms.
  2. Lead UX processes and requirements gathering for the new website redesign.
  3. Identify customer and business needs across digital platforms and shape these into high-level wireframes/prototypes and ultimately, into detailed specs and UX.
  4. Take ownership of the design system and UI Library, championing their use and advancing the development of the components library and style guide.
  5. Support product owners in describing user goals and drafting user stories for implementation.
  6. Steer the development of a strategy for collecting and leveraging customer survey data to inform UX decisions across projects.
  7. Responsible for ensuring our designs meet UX and accessibility standards (WCAG).
  8. Facilitate workshops and collect inputs from markets and customers on key requirements and user needs.

What you bring

  1. 6+ years of experience as a UX / Digital Designer or similar.
  2. Functional expertise in user experience design practices, methods, and theories.
  3. Proficient in managing design workflows and tackling projects with ease.
  4. Experience in utilizing quantitative and qualitative data to drive design decisions.
  5. Ability to manage stakeholders effectively and work within tight timelines.
  6. Strong ability to present ideas to stakeholders and management and secure buy-in.
  7. Exceptional English skills, both spoken and written.
  8. Hands-on experience and expert knowledge of Figma and various tools (e.g., Storybook, Chromatic, Google Analytics).
  9. Good facilitation skills and capable of facilitating workshops with stakeholders at various levels.

What we offer
We value our employees and are committed to investing in their professional success. If you're looking for an ambitious, skilled, professional and inclusive work environment with ample opportunities for growth and development, we encourage you to apply today.

Ready to apply?
Apply with your CV and motivational letter. In case of any questions, feel free to reach out to the Customer Engagement Team Lead Nicklas Kristensen by phone +4541508877. Application deadline is 15th of September 2024.

Who we are
We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities, all focused on one common purpose – to release the inherent power of stone to enrich modern living.

Sustainability is central to our business strategy. ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDGs) framework and is actively committed to 11 SDGs, including SDG 14, Life Below Water. Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.

Diverse and Inclusive Culture
We want all our people to feel valued, respected, included and heard. We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promoting diversity, and working against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us. In fact, we refer to our culture as “The ROCKWOOL Way ”. This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.

Location: Hedehusene-RW-HQ

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