Hearing Care Coordinator
2 days ago
Kundeorienteret og imødekommende Hearing Care Coordinator til AudioNovas mobile hørecenter
Vi har travlt i vores mobile hørecenter og søger derfor nu 2 kolleger med smil i stemmen til vores backoffice. Du vil blive en vigtig brik i vores mobile hørecenter, som den der samler trådene for vores udekørende audiologister.
AudioNova hjælper mennesker med nedsat hørelse til en øget livskvalitet. Vi er en del af en international koncern, kaldet Sonova, og hvis du er nysgerrig på, hvem vi er, og hvad du som medarbejder bliver en del af, kan du se en lille teaser her.
Som Hearing Care Coordinator er du kundens første møde med AudioNova og har derfor en vigtig rolle i vores mobile hørecenter. Sammen med den professionelle fagperson, audiologisten, er du med til at sikre stor tilfredshed hos vores kunder, der efterspørger høreapparater i ønsket om at forbedre deres livskvalitet.
Du vil være de udekørende audiologisters praktiske og kommercielle samlingspunkt og samme finder I, gennem salgsprocessen, den bedste løsning for den enkelte kunde.
Stillingen er en fuldtidsstilling og arbejdsstedet vil være på vores danske hovedkontor i Charlottenlund. Dine primære arbejdsopgaver er følgende:
- Besvarelse af kundehenvendelser
- Kalenderbooking, køreselsplanlægning og -styring
- Screening af kunder
- Arbejdstid mandag til fredag i tidsrummet 8.00-16.00
Du vil være ansvarlig for at give vores kunder en professionel og imødekommende oplevelse over telefonen, både når du "møder" dem her første gang og igen efter deres besøg af audiologisten og tilpasning af høreapparat. Du vil desuden skulle varetage kontakten til blandt andet regioner og leverandører.
Hvem leder vi efter
Vi tillægger dine faglige og menneskelige kvalifikationer stor værdi, ligesom vi forventer at du:
- er god til at strukturere, tager ansvar og bevarer overblikket i travle perioder
- har gode menneskelige egenskaber og sætter kundeservice i centrum
- er administrativ stærk og har et godt kendskab til Office-pakken
- måske har du allerede erfaring med kørselsplanlægning
Som vores nye Hearing Care Coordinator vil du blive del af Danmarks største private kæde af hørecentre, hvor du gennem dit arbejde vil bidrage med god hørelse til vores kunder.
Vi kan tilbyde
Vi tilbyder et job med gode arbejdstider og frihed under ansvar i et uformelt miljø, hvor fokus er på kunden og dennes oplevelse.
Derudover tilbyder vi:
- en attraktiv lønpakke
Nøgleord for vores virksomhed er at have det sjovt uden at gå på kompromis med opgaverne. Vi elsker sejre og er kendt for at fejre vores succeser, store som små. Vi har en kultur med højt til loftet og værdsætter at høre alles mening, for derved at kunne blive en endnu bedre arbejdsplads.
Med mere end 80 butikker er vi Danmarks største kæde af private hørecentre og vi står aldrig stille. Du får du mulighed for løbende at udvikle dig med virksomheden og bidrage positivt til vores vækst.
Hvis stillingen lyder som noget for dig, så skynd dig at sende din ansøgning via linket hurtigst muligt. Ansøgninger behandles løbende, og vi er klar til at ansætte når vi har fundet den rette kandidat.
Vi glæder os til at høre fra dig
#J-18808-Ljbffr-
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