Support and Services Coordinator

3 days ago


Copenhagen, Copenhagen, Denmark SKANDINAVISK Full time

We're seeking a skilled Support and Services Coordinator to join our team at Skandinavisk. As a Customer Care Representative, you'll play a crucial role in ensuring our customers receive top-notch support and service.

The ideal candidate will possess excellent organisational skills, be able to work independently, and have a strong affinity for technology. You'll be responsible for handling customer inquiries, performing troubleshooting, and collaborating with various teams to deliver a seamless customer experience.

Responsibilities:

  • Resolve customer complaints and issues efficiently.
  • Collaborate with internal teams to improve processes and production.
  • Contribute to developing and maintaining support materials, including documentation and FAQs.
  • Support the team in communication on various platforms.

Requirements:

  • Experience in customer support or a similar role (internships included).
  • Strong technical troubleshooting skills and an affinity for technology.
  • A positive attitude and high orientation towards customers.

What We Offer:

  • A creative and dynamic work environment.
  • Flexibility to suit your lifestyle: options for remote work and in-office collaboration.
  • Opportunities for professional growth and development.


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