SAP BTP Customer Success Partner Advisor, Denmark

12 hours ago

København, Denmark SAP Danmark Full time

We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Summary
The SAP Business Technology Platform (SAP BTP) is a technology platform that brings together data and analytics, artificial intelligence, application development, automation, and integration in one, unified environment. BTP is one of the highest profile and fastest growing parts of the SAP portfolio and critical to SAP helping our customers innovate and grow with SAP. In EMEA alone BTP represents a 1BN Euro business supporting > 8,000 customers. Aside from being the foundation for SAP applications it provides a modern platform of cloud capabilities to enable customers to extend, enhance and innovate above and beyond their existing applications.

The focus of this position is to join the BTP Customer Success Partner (CSP) team and become the trusted advisor to some of our flagship EMEA customers, helping them drive a roadmap for BTP adoption and consumption across their organisation.

Responsibilities
• You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team.
• You analyze the big picture, have expertise with digital transformation, and coach on technical and business architectures.
• You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, as described in the SAP BTP engagement model.
• You will analyze your customer’s technical needs and execute consumption plans for your assigned customers.
• You will provide recommendations and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
• You will be a voice of the customer to internal SAP stakeholders.
• You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
• A BTP-CSP Advisor may also be assigned to fulfill a customer’s premium subscription services.

Role Requirements
You will excel in this role if:

• You have 3-4 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
• You have deep understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions.
• You have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.). Certifications in enterprise architecture are a plus.
• You have great communication and presentation skills. Familiarity with design thinking methodology is a plus.
• You can navigate complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
• You can continuously learn and adapt to the unique business and cultural practices of each region/country.
• You have a focus on customer service mindset and customer empathy.
• You have a passion for learning new technologies and enjoy problem solving.

Other requirements:
• Fluent in both Danish and English.
• Already situated in Denmark, as relocation is not supported for this position.

Our Team
We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.

The SAP Business Technology Platform CSP team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other’s questions, and bringing an entrepreneurial spirit to the mission of driving SAP BTP consumption growth together. We provide opportunities to lead regional and global workstreams that help us improve as a team and contribute to great customer experiences.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 402696 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Location: Copenhagen, DK, 2100

#J-18808-Ljbffr

  • Solution Advisor Associate

    11 hours ago

    København, Denmark SAP SE Full time

    Solution Advisor Associate - SAP Academy for Customer Success - Denmark (Hybrid) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your...

  • Solution Advisor Associate

    12 hours ago

    København, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Customer Success Manager

    11 hours ago

    København, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Sales Account Executive

    12 hours ago

    København, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused...

  • SAP FUNCTIONAL PARTNER CONSULTANT

    12 hours ago

    København, Denmark SAP Danmark Full time

    Please note this is a job opportunity with SAP Partners, not SAP. Unlock Your SAP Consulting Career: The SAP Partner Talent Initiative Get your free pass to a rewarding career in tech . SAP customers want to change the world, but they need talented graduates like you to make it happen. So we’re looking for smart, motivated graduates to train as certified...

  • Services Architecture Expert, Nordics

    3 days ago

    København, Denmark SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • SAP Young Professionals Program Denmark 2024

    12 hours ago

    København, Denmark SAP Danmark Full time

    COMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread...

  • Senior Solutions Advisor Fieldglass

    11 hours ago

    København, Denmark SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Account Executive, Denmark

    5 days ago

    København, Denmark SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • SAP iXp Student

    3 days ago

    København, Denmark SAP SE Full time

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • Accelerated Sales Eng. Senior Specialist, Denmark

    12 hours ago

    København, Denmark SAP Danmark Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options...

  • SAP Solution Architect – Shape the Future of SAP at Satair

    3 days ago

    København, Denmark Airbus Full time

    SAP Solution Architect – Shape the Future of SAP at Satair Job Description: Are you an experienced SAP professional with a passion for architecture, innovation, and strategic decision-making? Do you thrive in an international setting where you can make a significant impact on business processes and IT landscapes? Then this role is for you! We are looking...

  • Senior Customer Success Manager

    11 hours ago

    København, Denmark Templafy Full time

    Copenhagen About us: Templafy is the next gen document generation platform that automates all document creation across organizations. Our platform eliminates manual document work allowing companies to drive governance, efficiency and ultimately business results. Templafy supports millions of users and enables over 800 enterprise customers such as KPMG,...

  • Associate Customer Success Manager

    6 days ago

    København, Denmark Trustpilot, Inc. Full time

    Associate Customer Success Manager - Denmark Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're...

  • Associate Customer Success Manager

    1 week ago

    København, Denmark Trustpilot Full time

    Associate Customer Success Manager - Denmark Trustpilot Copenhagen, Capital Region of Denmark, Denmark Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding...

  • Customer Success Manager

    12 hours ago

    København, Denmark Trustpilot AS Full time

    Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way — but there’s still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're now growing our team in Copenhagen. We are...

  • Lead Architect, ERP

    12 hours ago

    København, Denmark Pandora AS Full time

    Lead Architect, ERP & SAP Solutions City: Copenhagen V Country/Region: DK Application Deadline: 30/08/24 Do you want to be a part of the world’s leading jewellery company while putting your experience in technology into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting digital & tech area and work in an...

  • Associate Customer Success Manager

    3 days ago

    København, Denmark Trustpilot, Inc. Full time

    Associate Customer Success Manager - Denmark Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust. Overview We are part of an exploding industry where we have conquered the global market and we're...

  • Enterprise Customer Success Manager

    11 hours ago

    København, Denmark SameSystem is PLC Full time

    Are you ready to lead, inspire, and drive success for some of Europe’s largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We’re looking for a dynamic Enterprise Customer Success Manager who thrives on...

  • Customer Success Manager – DACH Markets

    1 week ago

    København, Denmark Impero Full time

    About the job Are you a customer success professional with a focus on building relationships with customers? Would you like to join a fast-growing scale-up company with the vision of building trust and transparency between people, institutions, and companies? Who are we looking for? The Customer Success Manager at Impero is seen as the face of the...